# SENIOR SALESFORCE TECHNICAL CONSULTANT – CORE (SALES & SERVICE CLOUD)

**Company**: Salesforce
**Location**: Mexico City
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Mexico---Mexico-City/Senior-Technical-Consultant_JR366662?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_53a85075-56b

## Description

Salesforce is seeking a Senior Technical Consultant – Core (Sales & Service Cloud) to join their Strategic Migration CoE / Migration Factory team. The successful candidate will work on end-to-end migrations and implementations from legacy CRM platforms to Salesforce Sales Cloud and Service Cloud.

**Responsibilities:**

- Configure and build Sales Cloud and Service Cloud components, including Lead/Opportunity management, Accounts and Contacts, Products/Price Books/Quotes, Forecasting, Cases, Omni-Channel, Entitlements/Milestones, Knowledge, Service Console, and Email-to-Case/Web-to-Case.

- Build declarative automation (Flow, Process Builder migration, validation rules, approval processes) and customizations with Apex, SOQL, and LWC, following best practices and governance limits.

- Execute technical data migration (Accounts, Contacts, Opportunities, Cases, attachments, history) per the architect's blueprint, using Data Loader, Data Import Wizard, and/or ETL tools.

- Configure security and access models: profiles, permission sets, roles, sharing rules, and field-level security.

- Design and configure integrations with external systems (ERP, telephony/CTI, marketing platforms) via REST/SOAP APIs, Platform Events, and MuleSoft.

- Build and execute test plans (unit, integration, UAT support) and data validations ahead of cutover and go-live.

- Perform code reviews, and mentor and guide junior consultants on best practices.

- Document configurations, code, and technical decisions for Migration Factory playbooks and accelerators.

- Participate in discovery workshops and client validation sessions, proactively identifying and escalating technical risks to the architect.

**MUST-HAVE:**

- Strong hands-on experience configuring Sales Cloud and/or Service Cloud (Lead-to-Opportunity, Case management, Service Console, Omni-Channel).

- Solid knowledge of Flow and declarative automation.

- Advanced Apex, SOQL, and LWC (or Aura).

- Deep understanding of the Salesforce data model, the security model, and data migration best practices for large volumes.

- Experience with API integration (REST/SOAP) and/or middleware.

- Experience with CRM migration or implementation projects.

- Familiarity with Salesforce DevOps tools (Git, SFDX, CI/CD, sandboxes, and deployment strategies).

**PREFERRED:**

- Prior experience migrating from Siebel, Microsoft Dynamics, SAP CRM, Oracle, or other legacy CRMs.

- Exposure to CPQ, Experience Cloud, Field Service, or Revenue Cloud.

- Exposure to Salesforce Data Cloud and Agentforce / Einstein capabilities.

- ETL tools (Informatica, Talend, MuleSoft, Azure Data Factory).

- Experience with telephony/CTI integrations (e.g., Service Cloud Voice).

- Experience in Agile/Scrum delivery environments.

**EXPERIENCE:**

- 5+ years of Salesforce experience.

- 3+ years working directly in Sales Cloud and/or Service Cloud (ideally including at least 1 migration or full implementation project).

- Experience collaborating on client-facing teams under the direction of an architect or technical lead.

- Experience mentoring or guiding other consultants.

**CERTIFICATIONS:**

- Salesforce Administrator, Platform App Builder, Platform Developer I, Sales Cloud Consultant, Service Cloud Consultant. Preferred: Platform Developer II, Integration Architecture Designer, Data Architect.

**SOFT SKILLS:**

- Dedication to time and tasks

- Communicate Efficiently

- Collaborate to Drive Success

- Work well in group

- Demonstrate Business Insight

- Display Emotional Intelligence

- Desire to work in a fast-paced, challenging environment

- Highly motivated and results-oriented

- Engage in Fearless Conversations

- Manage Ambiguity

- Solve Problems Creatively

## Skills

### Required
- Salesforce
- Sales Cloud
- Service Cloud
- Apex
- SOQL
- LWC
- Flow
- Declarative Automation
- API Integration
- Middleware
- CRM Migration
- Salesforce DevOps

### Nice to have
- Siebel
- Microsoft Dynamics
- SAP CRM
- Oracle
- CPQ
- Experience Cloud
- Field Service
- Revenue Cloud
- ETL tools
- Telephony/CTI integrations
- Agile/Scrum delivery

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Mexico---Mexico-City/Senior-Technical-Consultant_JR366662?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)