# Transportation Coordinator (onsite with customer)

**Company**: Expeditors
**Location**: Singapore
**Work arrangement**: onsite
**Experience**: executive
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155917710-transportation-coordinator-onsite-with-customer-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/transportation-coordinator-onsite-with-customer-5396c05f-453/

## Description

We are seeking a Transportation Coordinator to join our Global Onsite Team located at a customer's premise in Singapore.

As a Transportation Coordinator, you will be responsible for the execution of day-to-day transportation operations and project alignment activities.

Key responsibilities include:

- Shipment tracking and tracing

- Incident research, identification, and escalation

- Incident root cause analysis

- Customer service

- Carrier performance reporting

- Metrics management

- Report updating and information dissemination

- Leading task/project-oriented meetings

Major duties and responsibilities:

- Identify opportunities and create project plans

- Take on assigned tasks and responsibilities to ensure task accomplishment

- Workload and workflow management

- Timely escalation resolution

- Participate/lead meetings with multiple teams and stakeholders

- Coordinate and build relationships between contract manufacturers, suppliers, and carriers

- Coordinate with multiple warehouses, carriers, contract manufacturers, suppliers, and service providers to manage exceptions and drive operations excellence

- Actively manage over, short, or delayed shipments according to escalation protocols

- Analyze performance data and identify process improvement opportunities

- Work with carriers and other service providers to ensure freight is delivered on-time

- Working knowledge of dispatch, track, and trace systems

- Create and provide presentations on carrier/vendor performance and operations review

- Support cost savings, consolidation, and on-time performance initiatives

- Ensure operational Key Performance Indicators are met

- Facilitate Standard Operating Procedures (SOPs)/Standard Work Instructions (SWI) creation and ensure documents are up-to-date

- Share drive file management

- GUTs ticket management

Qualifications:

- Bachelor's degree required, preferably in Supply Chain Logistics/Operation/International Business/Economics/Arts

- 5 years of transportation and logistics experience

- Fluent in English

- Strong, demonstrated working knowledge of Microsoft Office Business tools (Excel, Word, PowerPoint, etc.)

- Demonstrated knowledge of international transportation

- Dynamic personality; comfortable speaking in public; accustomed to leading meetings with customers, vendors, and key stakeholders

- Multitask and re-prioritize work as needed

- Ability to anticipate issues/negative outcomes and work to resolve proactively

- Strong organizational, time management, and written/oral communication skills

- Ability to adapt in a dynamic environment

- Aptitude for learning new software applications and technology platforms

- Highly motivated, 'can-do,' results-driven attitude

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## Skills

### Required
- logistics operations
- Microsoft Office Business tools
- international transportation
- effective communication skills
- attention to detail

### Nice to have
- IATA Certification
- Broker's License
- Import & Export background

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155917710-transportation-coordinator-onsite-with-customer-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)