# External Quality Engineer

**Company**: Ford of Canada
**Location**: Windsor
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $85,000.00 - $135,000.00
**Category**: Engineering
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/61712?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_53623170-e84

## Description

We're looking for an External Quality Engineer to join our team at the Windsor Engine Plant/Essex Engine Plant. As a key member of our quality team, you will be responsible for analyzing and tracking daily Engineering Change Bulletins (ECBs) to ensure all containment requirements are met.

Your primary responsibilities will include:

- Analyzing and tracking daily ECBs to ensure all containment requirements are met.

- Coordinating internal investigations and executing actions to contain and resolve warranty-related issues.

- Leading the input and reporting for Basic Storage and Analysis of Quality (BSAQ) regarding manufacturing issues.

- Maintaining the Field Quality Review (FQR) Exchange reporting file to ensure data accuracy.

- Presenting manufacturing quality reports during daily Product Integrity Committee (PIC), weekly Product Review Team (PRT), and monthly Product Care Team (PCT) meetings.

- Supporting Product Development (PD) and Vehicle Operations (VO) by reporting out at Field Quality Reviews (FQR) and Vehicle Quality Reviews (VQR) as required.

- Engaging directly with dealerships to clarify warranty claim information in support of manufacturing investigations.

- Serving as the Single Point of Contact (SPOC) for Vehicle Operations (VO), Ford Customer Service (FCS), and Ford Customer Service Division (FCSD) regarding quality concerns.

- Interfacing with Powertrain (PT) Residents and Vehicle Operations Initial Quality (VO IQ) teams to coordinate screening and containment actions.

- Maintaining 'Paynter' charts (Pull/Repair tracking) for review at monthly Product Care Team (PCT) meetings and with Vehicle Operations (VO).

- Managing the validation and formal response to Vehicle Operations Quality Rejections (VO QR), including immediate containment and long-term Eight Disciplines (8D) problem-solving responses.

- Traveling to Vehicle Operations (VO) or customer sites as needed to manage quality issues, containment efforts, or the management of loose engines.

- Utilizing specialized quality systems including QLSCM, Q-Net, FIS, and POSMON to support deep-dive quality investigations.

To be successful in this role, you will need a Bachelor's degree in engineering, Six Sigma Green belt certification, and at least 5 years of experience in manufacturing engineering, with 2 years of experience as a Quality Engineer.

## Skills

### Required
- Engineering Change Bulletins (ECBs)
- Basic Storage and Analysis of Quality (BSAQ)
- Field Quality Review (FQR) Exchange
- Six Sigma Green belt
- Manufacturing engineering
- Quality engineering

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