# Data Management Strategy and Governance Advisor - HIH - Evernorth **Company**: Evernorth Health Services **Location**: Hyderabad, India **Experience**: senior **Job type**: full-time **Category**: Data Science **Industry**: Healthcare **Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Hyderabad-India/Data-Management-Strategy-and-Governance-Advisor---HIH---Evernorth_26013301?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_530ebfef-128 ## Description We are seeking a Data Management Strategy and Governance Advisor to join our team at Evernorth Health Services. As a Data Management Strategy and Governance Advisor, you will play a critical role in ensuring the accuracy, completeness, and timeliness of reference data used across the organisation. **Core Responsibilities:** - Monitor industry-standard and external reference data source releases to ensure timely assessment and implementation of updates. - Maintain healthcare industry standard and enterprise proprietary reference data within ERDM platforms. - Ensure reference data repositories remain accurate, complete, current, and aligned with source system releases and business requirements. - Support the onboarding, maintenance, validation, certification, and retirement of reference data assets throughout their lifecycle. - Manage the distribution and availability of trusted reference data to downstream consumers and applications. **Data Quality & Resolution:** - Triage, investigate, and resolve reference data incidents, service requests, and production issues in accordance with established SLAs and operational procedures. - Conduct root cause analysis of data quality issues and implement corrective and preventive actions in collaboration with upstream and downstream partners. - Identify data discrepancies, assess business impact, and coordinate remediation activities across business and technology teams. - Monitor data quality trends and recommend process improvements to reduce recurring issues and operational risk. **Healthcare Reference Data Expertise:** - Apply deep knowledge of healthcare industry-standard code sets, classifications, and reference data assets to support business operations. - Develop and maintain mappings, crosswalks, and reference data relationships that support claims processing, reimbursement, analytics, regulatory reporting, and other enterprise functions. - Evaluate the impact of healthcare industry changes, regulatory updates, and external data releases on business processes and systems. - Provide consultation on reference data usage, governance, and integration across enterprise platforms and applications. **Business Partnership & Stakeholder Support:** - Serve as a subject matter expert for healthcare industry-standard and proprietary reference data. - Collaborate with business partners to provide guidance, consultation, and expertise regarding the use, interpretation, and application of reference data. - Partner with business, project, and technology teams to support enterprise initiatives requiring reference data changes, enhancements, or implementations. - Facilitate stakeholder discussions to gather requirements, assess impacts, and align reference data solutions with business objectives. - Build and maintain strong relationships with stakeholders to ensure effective communication and service delivery. **Operational Excellence:** - Prioritize and manage multiple initiatives, support requests, and operational responsibilities effectively to meet deadlines and business expectations. - Maintain a high level of accuracy, attention to detail, and accountability in all reference data management activities. - Adhere to established governance standards, operational procedures, controls, and documentation requirements. - Continuously identify opportunities to automate, streamline, and improve reference data management processes. **Communication & Collaboration:** - Communicate reference data changes, production issues, risks, and business impacts to stakeholders in a clear and timely manner. - Provide regular status updates and follow-up communications regarding issue resolution, enhancements, and operational activities. - Develop and deliver presentations, documentation, and training materials to support stakeholder understanding and adoption of reference data solutions. - Collaborate effectively within matrixed teams and across business, operational, and technology organizations. **Strategic Thinking & Problem Solving:** - Apply creative and analytical problem-solving techniques to identify, assess, and resolve complex reference data issues, including those with non-obvious root causes. - Translate business data challenges into scalable reference data solutions that meet the needs of multiple stakeholders and business functions. - Anticipate future business and data needs by recommending improvements to reference data processes, controls, and governance practices. - Influence business partners and stakeholders to adopt reference data standards, governance principles, and enterprise data management best practices. **Required Qualifications:** - Bachelor’s degree in business, Healthcare Administration, Information Management, Computer Science, or a related field; master’s degree preferred. - 5+ years of experience in Enterprise Reference Data Management, Data Governance, Data Management, or Data Operations. - 5+ years of experience working with healthcare industry-standard code sets, including CPT, HCPCS, ICD, DRG, NDC, and related healthcare reference data assets. - Demonstrated knowledge of healthcare reference data usage across claims processing, reimbursement, provider management, regulatory reporting, analytics, and operational systems. - Proven ability to translate business requirements into data management solutions, operational processes, and actionable deliverables. - Experience conducting data analysis, root cause analysis, and issue remediation within a complex business environment. **Preferred Qualifications:** - Strong organizational, planning, and prioritization skills with exceptional attention to detail. - Familiarity with AI-enabled, automation, and data management technologies to improve operational efficiency and data quality. - Experience working with data management and governance platforms such as Collibra, Alation, Databricks, Informatica, or similar technologies. - CPC, RHIA, RHIT, or other relevant healthcare industry certifications. - Experience working in Agile, Scrum, or other iterative delivery environments. - Experience supporting regulatory, compliance, and healthcare data modernization initiatives. ## Skills ### Required - Healthcare Administration - Information Management - Computer Science - Enterprise Reference Data Management - Data Governance - Data Management - Data Operations - CPT - HCPCS - ICD - DRG - NDC ### Nice to have - AI-enabled technologies - Automation - Collibra - Alation - Databricks - Informatica - CPC - RHIA - RHIT - Agile - Scrum --- Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Hyderabad-India/Data-Management-Strategy-and-Governance-Advisor---HIH---Evernorth_26013301?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)