# Senior Manager, Artificial Intelligence

**Company**: Manulife Financial Corporation
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Manager---Senior-Manager--AI_JR26070767-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_52e610db-a62

## Description

The Senior Manager, Artificial Intelligence is a technical leader responsible for designing, developing, and implementing advanced AI and machine learning solutions to address strategic business challenges.

This role is hands-on and project-focused, with direct accountability for delivering high-impact analytics initiatives from conception through to deployment and operationalization.

**Responsibilities:**

- Partner with business stakeholders to identify opportunities where data science and AI can drive measurable business impact.

- Translate business challenges into analytical problems, defining success metrics and solution approaches.

- Lead end-to-end delivery of analytics use cases from problem framing through deployment and integration.

- Serve as a bridge between business and technical teams ensuring solutions meet business needs.

- Deliver insights and recommendations in a clear, business-friendly manner.

- Drive adoption of analytics solutions by embedding them into workflows and decision processes.

- Quantify and communicate business impact including revenue growth, cost efficiency, claims reduction, and persistency improvement.

- Apply data science techniques to underwriting, claims, customer retention, distribution effectiveness, and personalization.

- Leverage Generative AI and LLMs to enhance business productivity.

- Ensure compliance with regulatory requirements, model governance, and responsible AI standards.

- Collaborate with actuarial, risk, compliance, and IT teams.

- Mentor junior team members and promote data-driven culture.

**Required Qualifications:**

- Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, or Actuarial Science.

- 6–10 years of experience in data science, AI, or advanced analytics with strong business-facing exposure.

- Prior experience in life insurance or related financial services industries preferred.

- Solid understanding of the life insurance value chain.

- Proven ability to translate business needs into analytical solutions.

- Hands-on experience with machine learning and statistical modeling.

- Proficiency in Python, R, or similar tools.

- Experience working with large and complex datasets.

- Exposure to Generative AI / LLM use cases is highly valued.

- Strong business acumen linking analytics to financial outcomes.

- Experience in agile environments.

- Excellent communication and stakeholder management skills.

- Familiarity with insurance regulations and model governance is an advantage.

**Benefits:**

- Empowered to learn and grow in a flexible environment.

- Recognition and support for well-being and inclusion.

- Opportunities to shape the future of the organization.

## Skills

### Required
- Python
- R
- machine learning
- statistical modeling
- data science
- AI
- Generative AI
- LLMs

### Nice to have
- life insurance
- financial services
- agile environments
- insurance regulations
- model governance

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Source: [Apply at manulife.wd3.myworkdayjobs.com](https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Manager---Senior-Manager--AI_JR26070767-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)