# Store Manager

**Company**: Lush
**Location**: St Albans
**Work arrangement**: onsite
**Job type**: Full-time
**Category**: Retail
**Industry**: Cosmetics

**Apply**: https://lush.pinpointhq.com/en/postings/a906719b-ff35-4771-bfad-fa865e667858?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_52de250f-a05

## Description

Diversity matters at Lush. We're building a brand that represents the people of the world. It's what you do that counts, and we're always looking to expand perspectives and voices to shape our future.

As a Store Manager, your primary focus will be crafting and delivering unparalleled customer service and experiences. You'll wield the autonomy to cultivate a team that shares your passion for creating memorable interactions with our customers, fostering an environment where every visit is not just a transaction but a delightful experience.

Your responsibilities will include:

- Leading and inspiring your team to deliver exceptional customer experiences

- Driving sales growth by analysing key business metrics and setting targets

- Ensuring the shop is well-stocked, visually appealing, and product displays are adjusted to reflect current sales trends and seasonal changes

- Managing the shop's financials, controlling staffing, operational costs, and stock levels

- Recruiting, training, and developing a diverse and talented team

- Fostering a positive work environment through effective communication and regular team check-ins

- Planning and implementing in-store and external events

- Ensuring the shop operates within established Lush guidelines

- Promoting safety and well-being within the team

- Monitoring sales trends and local customer needs

We offer a range of benefits, including:

- Holiday allowance

- 50% discount on Lush products and spa treatments

- Discretionary and profit-based bonus

- Pension scheme

- Paid day off for your birthday

- Cycle to work scheme

- Discounted rail and bus season tickets

- Employee assistance programme

- 6 months of full pay for parental leave

- Enhanced paternity leave

- Flexible working arrangements

- Access to employee-led Community Networks

## Skills

### Required
- Customer Service
- Management Skills
- Teamwork
- Communication

---

Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/a906719b-ff35-4771-bfad-fa865e667858?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)