# UX Writer

**Company**: John Lewis
**Location**: London
**Work arrangement**: hybrid
**Job type**: temporary
**Salary**: £41,000 to £63,000 per annum
**Category**: Design
**Industry**: Finance

**Apply**: https://jlp.wd3.myworkdayjobs.com/en-US/JLPjobs_careers/job/London-Central-Office/UX-Writer_R-216182?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5270d204-617

## Description

As a UX Writer within the John Lewis Finance team, you will play a crucial role in shaping exceptional user experiences across our website.

Your collaboration with researchers, product designers, product managers, marketers, commercial teams, and engineers will be key in developing customer-centric journeys.

You will be instrumental in producing clear, compliant and accessible content for our customers.

You’re able to translate complex, commercial and technical briefs into intuitive customer-friendly experiences that are accessible for all.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour.

**Key Responsibilities:**

- Planning, designing and writing user-centred copy for the John Lewis Money website, and other touchpoints

- Working alongside UX and UI Designers in multidisciplinary product teams

- Providing a holistic view of the content experience and mapping across all omnichannel touchpoints

- Under the direction of the Lead Copywriter, you’ll deliver great copy in response to briefs following our brand and tone of voice guidelines

- Adhering to Financial Promotions regulatory, legal and compliance standards

- Advocating for user-centred design in the wider Partnership and sharing UX writing best practice

- Other copywriting needs of the business as required

**Essential Skills/Experience:**

- Customer first approach - the natural ability, before all else, to see the world first from the viewpoint of our customers

- Relevant copywriting or UX writing experience for digital channels

- Ability to prioritise work effectively

- Strong communication skills and ability to work across teams

- Enjoy working in a fast-paced environment

- Meticulous eye for detail

- Experience in Financial Services or other regulated industry

**Desirable Skills/Experience:**

- Experience in the Atlassian suite of software (Jira & Confluence) is desirable

- Working alongside or embedded in Agile sprint teams

- Comfortable putting content directly into Figma

**Working Conditions:**

- Salary range: £41,000 to £63,000 per annum

- Contract type: 12 month secondment

- Working pattern/flexible working: Hybrid working approach, with around 2-3 days a week in the office

- Hours of Work: 35 hours per week

- Location: Pimlico, London

## Skills

### Required
- customer-first approach
- copywriting
- UX writing
- communication skills
- prioritisation
- attention to detail
- Financial Services experience

### Nice to have
- Atlassian suite of software (Jira & Confluence)
- Agile sprint teams
- Figma

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Source: [Apply at jlp.wd3.myworkdayjobs.com](https://jlp.wd3.myworkdayjobs.com/en-US/JLPjobs_careers/job/London-Central-Office/UX-Writer_R-216182?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)