# Senior Technical Program Manager

**Company**: Mastercard
**Location**: Pune, India
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Pune-India/Senior-Technical-Program-Manager_R-294376?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_525c5c75-e35

## Description

Mastercard is seeking a Senior Technical Program Manager to lead complex cross-functional programs spanning multiple engineering teams, platforms, and stakeholder organizations.

As a Senior Technical Program Manager, you will drive delivery from concept to production while managing dependencies, risks, schedules, operational readiness, and executive communications.

Responsibilities:

- Drive end-to-end execution of large, complex technology programs

- Establish clear program plans, milestones, dependencies, and success metrics

- Lead planning, execution, release readiness, and production deployment activities

- Manage cross-functional delivery involving Engineering, Product, Architecture, Security, Infrastructure, and Operations teams

- Ensure predictable delivery outcomes through proactive risk management and execution discipline

- Develop a strong understanding of platform architecture, technical dependencies, and operational requirements

- Partner with Engineering and Architecture teams to identify delivery risks and mitigation strategies

- Drive technical readiness reviews, architecture reviews, migration programs, and operational preparedness activities

- Coordinate large-scale platform initiatives including cloud migration, resilience improvements, infrastructure modernization, and product launches

- Serve as the single point of accountability for program status, risks, decisions, and escalations

- Build alignment across senior engineering leaders, architects, TPMs, product managers, and business stakeholders

- Drive timely decisions and resolve competing priorities across multiple teams

- Provide concise executive-level status reporting and decision support

- Proactively identify and manage program risks, dependencies, and blockers

- Ensure operational readiness including monitoring, observability, deployment, rollback, and support procedures

- Lead war-room activities during critical incidents and drive post-incident learnings

- Establish governance frameworks and reporting mechanisms to improve delivery predictability

- Mentor TPMs and project leads across the organization

- Promote program management best practices and execution rigor

- Drive a culture of accountability, ownership, transparency, and continuous improvement

Required Qualifications:

- 5-9 years of overall career experience leading large-scale technical programs and has played a TPM role

- Proven experience delivering complex cross-functional initiatives across multiple engineering teams

- Strong understanding of distributed systems, microservices, cloud-native architectures, and event-driven platforms

- Experience managing large migration and modernization programs

- Strong program planning, dependency management, and risk management skills

- Demonstrated ability to influence without authority and drive alignment across organizations

- Strong executive communication and stakeholder management capabilities

- Experience leading production readiness, release governance, and operational execution activities

- Strong analytical and problem-solving skills

- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience

Preferred Qualifications:

- Experience with cloud platforms (AWS, Azure, or GCP)

- Experience with Kubernetes, Docker, CI/CD pipelines, and platform engineering

- Experience with Kafka, MQ, event-driven architectures, and high-volume transaction processing systems

- Knowledge of observability platforms, operational controls, and resiliency patterns

- Experience within financial services, payments, or highly regulated industries

- PMP, SAFe, Scrum, or equivalent certification is a plus

## Skills

### Required
- distributed systems
- microservices
- cloud-native architectures
- event-driven platforms
- program planning
- dependency management
- risk management
- influence without authority
- executive communication
- stakeholder management
- production readiness
- release governance
- operational execution
- analytical and problem-solving skills

### Nice to have
- cloud platforms (AWS, Azure, or GCP)
- Kubernetes
- Docker
- CI/CD pipelines
- platform engineering
- Kafka
- MQ
- event-driven architectures
- high-volume transaction processing systems
- observability platforms
- operational controls
- resiliency patterns
- PMP
- SAFe
- Scrum

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Pune-India/Senior-Technical-Program-Manager_R-294376?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)