# Medical Social Worker

**Company**: Oak Street Health
**Location**: Philadelphia, PA
**Job type**: full-time
**Salary**: $51,256.00 - $111,351.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/PA---Philadelphia/Medical-Social-Worker_R1089039-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/medical-social-worker-52599b3d-877/

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

**Job Summary:** The Medical Social Worker (MSW) is a key member of Oak Street Health, contributing a unique and valuable perspective to our care teams to support the psychosocial needs of our patients.

**Core Responsibilities:**

- Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits.

- Partner with the patient and their support persons to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan.

- Respond to crises and urgent needs with the keen ability to prioritize work, triage situations, and multitask.

- Maintain extensive knowledge of community resources and make referrals, as appropriate, to help ensure the patient's healthcare and psychosocial needs are met.

- Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits.

- Provide both longitudinal and episodic comprehensive care coordination with the ultimate goal of empowering patients to independently manage their health conditions and have increased quality of life.

- Educate patients on supportive care options and provide goals of care counseling, support, and advocacy at all stages of the patient journey.

- Provide psychoeducation to patients and families surrounding life stage and disease-specific issues.

- Meet with care teams to collaborate and generate creative solutions to patient issues.

- Complete concise and comprehensive documentation on time to ensure that all care team members have visibility into the status of MSW interventions.

- Partner with Community Health Workers (CHW) and provide clinical guidance and consultation regarding complex patient needs.

**Requirements:**

- Master's Degree in Social Work (MSW) from an accredited program.

- Must meet State of Pennsylvania required licensure: Either Licensed Clinical Social Worker (LCSW) OR Licensed Social Worker (LSW).

- Proficient computer skills (including Microsoft, GSuite, and electronic medical records).

- Prior experience with complex care coordination and/or population healthcare management.

- US work authorization.

**Preferred Qualifications:**

- Experience with using metrics and data to guide practice and drive outcomes.

- Minimum one year of recent medical social work experience in a healthcare environment.

- Positive attitude, with a drive to improve the lives of an underserved population.

- Ability to adapt, multi-task and stay flexible in a fast-paced environment.

- Familiarity with the local community, including socioeconomic challenges, healthcare barriers, and resources to overcome these obstacles.

- Experience working on a multidisciplinary team of other healthcare providers.

- Fluency in another language is a plus.

**Salary Range:** $51,256.00 - $111,351.00

**Benefits:** This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.

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## Skills

### Required
- Master's Degree in Social Work (MSW)
- Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW)
- Microsoft
- GSuite
- electronic medical records
- complex care coordination
- population healthcare management
- US work authorization

### Nice to have
- metrics and data analysis
- medical social work experience
- multidisciplinary team experience
- fluency in another language

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/PA---Philadelphia/Medical-Social-Worker_R1089039-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)