# Platform Engineer

**Company**: NetDocuments
**Location**: Lehi, Utah
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $110,000 - $120,000
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/netdocuments/jobs/5437746008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_524dd220-404

## Description

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in-person meetings and communications from emails using the @netdocuments.com domain.

At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes.

Your opportunity for impact: In this role, your primary impact comes from designing, driving, and operating our internal AI infrastructure. This includes managing our AI Gateway, MCP servers, agentic workflows, and the supporting cloud services that let NetDocuments teams safely adopt AI in their day-to-day work.

What your contributions will be: You'll operate the AI gateway that fronts internal large language model traffic, including identity integration with Microsoft Entra ID, API key management, and the availability, latency, and capacity of the service. You'll build and maintain the MCP servers and agentic workflows that connect internal systems and data to AI tools, establishing the patterns and guardrails that keep them secure as they move from prototype to production. You'll partner with our Corporate AI strategy team to get new AI use cases reviewed, approved, and provisioned, coordinating with Security, Compliance, and Legal along the way. When something breaks, you're the first responder, and you'll maintain the runbooks and cross-training that keep that response from depending on any one person. You also own the reporting arm of the platform, and you'll document it well enough that it doesn't live only in your head.

Required experience and education:

- 4-5 years running a cloud production service that other teams depend on, including on-call ownership (AWS or Azure)

- Experience with authentication and access management (OIDC, OAuth, SAML, or similar)

- Backend engineering in Python or Go, with infrastructure as code and containerized deployment

- Hands-on experience with AI tooling or agentic systems, such as MCP servers or AI agents

- Familiarity with observability practices like metrics, logging, and tracing

- Strong documentation and cross-team communication skills

- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Ideally you will have:

- Experience with an API gateway

- Microsoft Entra ID specifically, as it is our identity provider

- Large language model API behavior, including token accounting, streaming, and context limits

- Data loss prevention or data classification on a request path

- SOC 2, ISO 27001, or FedRAMP environments

- SQL or Snowflake

What You’ll Love About NetDocuments:

- The People!

- 90% healthcare premiums company covered

- HSA company contribution

- 401K match at 4% with immediate vesting

- Flexible PTO (typically 3 to 4 weeks a year)

- 10 paid holidays

- Monthly contributions for life activities & wellness

- Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency: The compensation range for this position is: $110,000 - $120,000

## Skills

### Required
- cloud production service
- authentication and access management
- backend engineering
- AI tooling
- observability practices
- documentation
- cross-team communication

### Nice to have
- API gateway
- Microsoft Entra ID
- large language model API behavior
- data loss prevention
- SOC 2
- ISO 27001
- FedRAMP environments
- SQL
- Snowflake

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/netdocuments/jobs/5437746008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)