# Senior Lead Installation Technician

**Company**: Leidos
**Location**: Alexandria, VA
**Experience**: senior
**Job type**: full-time
**Salary**: $92,300.00 - $166,850.00
**Category**: IT
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Alexandria-VA/Senior-Lead-Installation-Technician_R-00195543?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_523f33a9-a46

## Description

Leidos is seeking a Senior Lead Installation Technician to support a large enterprise IT contract. The Senior Lead Installation Technician will serve as a senior technical lead for end-user technology refresh installation support of existing hardware, software, system configurations, and new system initiatives.

**Primary Tasks**

- Responsible for installation, configuration, decommissioning, and support of the customer's end-user devices.

- Lead installation teams while coordinating across multiple technical teams and interfacing with customers, Leidos program managers, and project managers.

- Develops and leads technical solutions to complex problems impacting multiple technical areas or disciplines.

- Provides installation and advanced troubleshooting support for desktops, printers, monitors, KVMs, phones, scanners, and related peripheral devices.

- Establishes and enforces cable management and installation standards to ensure secure, supportable, and professional implementations.

- Deploys a wide variety of new hardware, software, and upgrades to existing installations.

- Confirms required security posture on all network equipment in accordance with DoD and local command mandates and requirements.

- Prepares and maintains a wide range of documentation for processes and procedures related to computer systems and operations.

- Plans, coordinates, and schedules installs to minimize disruption to customer operations and business workflow.

- Leads, mentors, and develops junior installation technicians and provides guidance to less experienced professionals.

- Serves as a team lead or task lead and may oversee multiple teams or installation workstreams.

- Communicates status, risks, and recommendations to customer and program leadership and supports process improvement and execution planning.

**Basic Qualifications**

- Must be able to work independently as a primary customer interface, manage time effectively, prioritize problems, and provide reporting across multiple competing priorities and project demands.

- Strong verbal and written communication skills to effectively interface with military officials, managers, customer stakeholders, subcontractors, and technical teammates across multiple areas.

- Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.

- Expert knowledge of IT and network security best practices and protocols, with the ability to apply advanced technical principles, theories, and concepts to complex operational environments.

- Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements.

- Education: Bachelor's degree with 8 years of relevant experience, Master's degree with 6 years, Associate's degree with 10 years, or High School Diploma with 12 years.

**Clearance:**

- Due to the nature of the government contracts we support, US Citizenship is required.

- An active TS/SCI with polygraph is required for this position or TS/SCI and willingness to obtain and maintain a poly.

**Travel**

- Potentially up to 25% worldwide, majority in continental U.S.

**Desired Qualifications**

- 5+ years of experience leading or managing teams of IT professionals.

- Active TS/SCI with in-scope polygraph.

- Experience leading enterprise-scale installation, technology refresh, or site deployment efforts.

- Experience coordinating across multiple technical teams and customer organizations.

- Demonstrated ability to manage large projects or processes with moderate impact on program outcomes.

## Skills

### Required
- PC/network communications hardware/software
- IT and network security best practices
- DoDM 8140.03 (previously DoD 8570)

### Nice to have
- 5+ years of experience leading or managing teams of IT professionals
- Active TS/SCI with in-scope polygraph
- Experience leading enterprise-scale installation, technology refresh, or site deployment efforts

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Alexandria-VA/Senior-Lead-Installation-Technician_R-00195543?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)