# IT Support Specialist

**Company**: Leidos
**Location**: Crane, Indiana
**Salary**: $52,000.00 - $94,000.00
**Category**: IT
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Crane-IN/IT-Support-Specialist_R-00195309?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_523ac21b-58e

## Description

Leidos is seeking an IT Support Specialist to join our team in Crane, Indiana. In this role, you will support end-user hardware, asset and configuration management, and secure communications systems at Naval Support Activity (NSA) Crane.

**Primary Responsibilities**

- Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.

- Perform network switch patching and configuration.

- Ensure security patches are current and successfully applied.

- Develop test specifications and procedures.

- Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.

- Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.

- Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.

- Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

**Required Qualifications**

- Bachelor's degree with 1+ year of experience, Associate's degree with 3+ years of experience, or a High school diploma / GED with 5+ years of experience.

- Active TS/SCI clearance in DISS and required program access.

- One of the following active certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire, CISSP, CASP.

- Experience supporting Windows, Linux, and Unix-based infrastructure.

- Experience using ServiceNow Action Request System or an equivalent ticketing system.

- Proficiency with Microsoft business tools.

- Familiarity with Microsoft System Center Configuration Manager (SCCM).

- Excellent oral and written communication skills.

## Skills

### Required
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- BICSI ITS Installer 2
- CISSP
- CASP
- Windows
- Linux
- Unix
- ServiceNow
- Microsoft business tools
- Microsoft System Center Configuration Manager (SCCM)

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Crane-IN/IT-Support-Specialist_R-00195309?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)