# Senior Presales Engineer

**Company**: Twilio
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $109,760.00 - $137,200.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/8001200?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_52229625-e2f

## Description

## Job Summary

Join Twilio as a Senior Presales Engineer on the Digital Sales Communications team. This role enables customers to build the future of communications. As a Senior Presales Engineer, you will deliver the Technical Win and best Product Fit to customers, leading technical pre-sales relationships, driving technical discovery, proposing technical architectures, demonstrating products, anticipating concerns, and offering creative solutions.

## Responsibilities

- Partner with Account Executives to execute pre-sales activities, including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations, and enablement sessions.

- Lead the technical and product sale, recommending best-practice solutions and guiding customers on using Twilio's APIs.

- Establish yourself as a trusted advisor to customers by understanding their technical pains and designing innovative solutions.

- Build and present highly interactive, complex, and engaging customer product demonstrations.

- Identify and solve problems for customers and within the organization.

- Contribute to the broader Twilio Solutions Engineering community through knowledge sharing and creating reusable presentations.

## Qualifications

### Required:

- 5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer-facing experience.

- Excellent communicator and presenter able to gain audience confidence.

- Engaging storyteller able to communicate complex topics to multiple levels of audience.

- Ability to build a deep understanding of a customer's communications needs and guide them to a technical solution.

- Previous software development experience or working knowledge in one or more of the following areas:

- Bachelor's and/or Master's degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.

### Desired:

- Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.

- Previous experience in Telecom, SIP, Contact Center, or Security is a plus.

- Experience with sales methodologies.

## Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

## Travel

Approximately 10% travel is anticipated.

## What We Offer

Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and more.

## Compensation

Estimated pay ranges:

- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $109,760.00 - $137,200.00.

- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $115,840.00 - $144,800.00.

- Based in the San Francisco Bay area, California: $121,920.00 - $152,400.00.

This role may be eligible to participate in Twilio's equity plan and corporate bonus plan.

## Skills

### Required
- pre-sales experience
- complex technical products
- customer-facing experience
- communication skills
- software development

### Nice to have
- cloud platforms
- Telecom
- SIP
- Contact Center
- Security
- sales methodologies

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/8001200?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)