# Senior Principal, Technical Program Management (Research & Development)

**Company**: Twilio
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $188,240.00 - $276,700.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/7707977?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_51ecb3cc-89e

## Description

Twilio is looking for a Senior Principal Technical Program Manager to help direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate R&D's business impact. You'll set program strategy and lead program teams to successfully deliver business, operational, and technical improvements across Engineering & Product organizations.

Responsibilities:

- Orchestrate the technical strategy and multi-year roadmap for high-impact, cross-organizational technical programs that define the future of Twilio's platforms.

- Architect the end-to-end execution framework, including global sequencing logic, multi-tier governance, architectural integration patterns, and enterprise-grade operational success metrics.

- Orchestrate Cross-Portfolio Alignment: Own the master execution roadmap for complex, interdependent product suites.

- Partner deeply with lead engineers/architects to evaluate technical approaches, integration patterns, and operational risks.

- Define Systems of Accountability: Establish the organizational "operating system" for high-stakes programs.

- Anticipate Ecosystem-Wide Impacts: Proactively identify "hidden" technical requirements across the platform.

- Scale R&D Excellence: Design and institutionalize durable program frameworks and technical readiness standards.

- Force Multiplier & Mentor: Mentor to Principal TPMs and Engineering Leads.

Qualifications:

- 12+ years of experience leading massive-scale technical programs in a high-growth, distributed systems and software engineering domain.

- Strategic Technical Leadership: Proven ability to influence technical direction and architectural decisions at the VP/SVP level.

- Systemic Execution Expertise: Expert-level mastery in defining execution strategies for programs with hundreds of engineers.

- Executive Influence: Exceptional ability to frame highly technical challenges into strategic business narratives.

- Architectural Fluency: Deep technical depth in cloud-scale infrastructure, API-first design, and distributed systems.

- Operational Rigor: Demonstrated success in building and scaling operational readiness frameworks.

- Mastery of Ambiguity: A proven track record of bringing order to chaos.

- Bachelor's degree in Computer Science, Engineering, a related field or equivalent practical experience.

Location: Remote - US

What We Offer:

- Competitive pay

- Generous time off

- Ample parental and wellness leave

- Healthcare

- Retirement savings program

- Much more

Compensation:

- Estimated pay ranges: $188,240.00 - $235,000.00 (Colorado, Hawaii, Minnesota, Vermont)

- Estimated pay ranges: $199,280.00 - $249,100.00 (Washington D.C., Illinois, Maryland, Massachusetts, California)

- Estimated pay ranges: $221,360.00 - $276,700.00 (New York, New Jersey, Washington State, San Francisco Bay Area)

## Skills

### Required
- Technical Program Management
- Cloud-scale infrastructure
- API-first design
- Distributed systems
- Strategic Technical Leadership
- Systemic Execution Expertise
- Executive Influence
- Architectural Fluency
- Operational Rigor
- Mastery of Ambiguity

### Nice to have
- Master's in computer science or engineering
- 5+ years of technical program management at hyperscaler or Fortune 100 cloud software/infrastructure companies
- Domain expertise in global-scale communications
- Experience leading "company-bet" transformations

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/7707977?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)