# Pharmaceutical Products Database Analyst

**Company**: IQVIA
**Experience**: entry
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Taguig-City-Philippines/Sr-Reference-File-Maintainer-Assoc_R1544109?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_51da48ac-5b6

## Description

We are seeking a Pharmaceutical Products Database Analyst to join our team. As a Pharmaceutical Products Database Analyst, you will be responsible for the daily maintenance of pharmaceutical products in all databases in the US. You will perform analysis, bridging, and resolution of products database exceptions for internal and external communications. You will ensure resolutions for data interventions and meet the timelines highlighted in the Client Service Level Agreements.

Responsibilities:

- Perform investigation, addition, and maintenance of pharmaceutical products

- Respond to client requests and coordinate with other departments to address client needs

- Maintain and update database integrity of pharmaceutical products within the scope of the business

- Perform mainframe jobs related to production

- Conduct regular DDD/PCR bridging process

- Equip yourself with the required knowledge and skills regarding recent and most updated business rules included in the PDM-US database

- Coordinate and liaise with team lead and Local Office counterparts on product-related inquiries

- Implement changes required to rectify current product mis-bridges

- Provide timely and accurate reports and all related inquiries/requests

- Provide an integral link between Manila Hub and US clients and counterparts in the maintenance of quality of product bridges and processes

- Ensure accuracy and meet the team's SLA and metrics

- Receive and respond to Client Data Inquiries via remote client access

- Utilize various PC and Mainframe tools to research, analyze, and resolve inquiries that require an understanding of the client and IQVIA processes and are routine in nature

- Understand and effectively communicate routine database processes and methodologies for client inquiry resolution

- Provide formal written communications both internally and externally regarding issue status and resolution

- Work with various IQVIA internal departments to validate and/or correct database issues and ensure inquiry responses are meeting Client Service Level Agreement guidelines

- Follow the standard escalation process to ensure resolution

- Maintain and enhance the quality of highly complex databases by analyzing and resolving potential market/database anomalies identified through accelerated product and product/supplier outlier identification tools

- Complete basic data analysis and provide guidance to clients

- Proactively analyze key client pharmaceutical products

Requirements:

- Must be a Pharmacist with a clinical background

- Bachelor's degree with a minimum of 1 year relevant work experience preferred, but fresh graduates may apply

- Demonstrate strong problem-solving and business analytical skills

- Ability to process large amounts of data and identify items in question

- Demonstrate strong understanding of complex concepts and processes

- Excellent written and oral communication skills

- Ability to communicate effectively with various levels of the organization

- Strong ability to deal tactfully with clients through email

- Proficiency in PC application software (e.g., Excel, Word, Access, PowerPoint) is essential

- Strong organizational skills are required

- Excellent team player and goal-oriented

## Skills

### Required
- Pharmacist
- clinical background
- problem-solving
- business analytical skills
- data analysis
- communication skills
- PC application software

### Nice to have
- Bachelor's degree
- relevant work experience
- organizational skills

---

Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Taguig-City-Philippines/Sr-Reference-File-Maintainer-Assoc_R1544109?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)