# Customer Support Agent

**Company**: Workable Technology Limited
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://jobs.workable.com/view/8UAip96hidA8o4uFPyPP9h/hybrid-senior-consultant--cloud-transformation-manager-(-m%2Fw%2Fd)--deutschlandweit-in-frankfurt-am-main-at-infosys-consulting---europe?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_51b55b84-d81

## Description

We're looking for a Customer Support Agent to join our team.

As a Customer Support Agent, you will provide excellent customer service to our customers.

Responsibilities:

- Respond to customer inquiries via email, phone, and chat

- Resolve customer complaints and issues in a timely manner

- Provide product demonstrations and training to customers

- Collaborate with internal teams to resolve customer issues

Requirements:

- Excellent communication and problem-solving skills

- Ability to work in a fast-paced environment

- Strong analytical skills

- Ability to work independently and as part of a team

Preferred qualifications:

- Experience in a customer-facing role

- Familiarity with CRM software

Benefits:

- Competitive salary

- Comprehensive health insurance

- 20 days of paid vacation time

- Flexible working hours

Why this role matters:

This role plays a crucial part in ensuring our customers receive top-notch support, which in turn drives customer satisfaction and loyalty.

What we look for in a candidate:

- A customer-centric attitude

- Strong problem-solving skills

- Ability to work under pressure

## Skills

### Required
- communication
- problem-solving
- analytical
- independent work
- teamwork

### Nice to have
- customer-facing
- CRM software

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/8UAip96hidA8o4uFPyPP9h/hybrid-senior-consultant--cloud-transformation-manager-(-m%2Fw%2Fd)--deutschlandweit-in-frankfurt-am-main-at-infosys-consulting---europe?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)