# Software Engineer - Media

**Company**: Cisco
**Location**: Stockholm, Sweden
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Stockholm-Sweden/Software-Engineer---Media_2026436?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_51764c58-6b8

## Description

The Collaboration Technology Group at Cisco is seeking a Software Engineer to join their Stockholm-based Webex Media (WxMedia) & SRE organization.

As a Software Engineer, you will bring new real-time media features to life and drive resolution for high-impact media platform escalations. You will combine Site Reliability Engineering practices with real-time media streaming architectures and modern agentic AI to transform how media services are monitored, diagnosed, and auto-remediated.

Key responsibilities:

- Deep-dive troubleshooting for complex WxMedia platform issues

- Design and implement high-resilience software systems for AI-assisted observability and automated incident response

- Design, build, and maintain production-grade AI agents and MCP tool integrations

- Implement ingestion and correlation pipelines across distributed logs, metrics, and OpenTelemetry traces

- Develop proactive anomaly detection and Human-in-the-Loop (HITL) remediation workflows

- Partner with application and infrastructure teams to define SLIs/SLOs and handle error budgets

- Mentor junior engineers and conduct thorough code reviews

- Manage priorities and timelines, communicate progress clearly, and work across teams

Minimum qualifications:

- Bachelor's degree + 8 years of related experience, Master's + 6 years, or PhD + 3 years in Computer Science, Software Engineering, or a related technical field

- Experience with media streaming or relevant protocols for real-time applications

- Experience in some SRE practices

Preferred qualifications:

- Experience with public cloud platforms

- Experience with close-to-real-time systems and performance-sensitive code paths

- Comfort with incremental development, testing, and A/B testing in production

- Experience building LLM pipelines, AI Agents, and evaluation frameworks

- Expertise in Terraform/IaC and GitOps/CI/CD pipelines

## Skills

### Required
- media streaming
- SRE practices
- real-time applications
- Computer Science
- Software Engineering

### Nice to have
- public cloud platforms
- close-to-real-time systems
- LLM pipelines
- AI Agents
- Terraform/IaC
- GitOps/CI/CD pipelines

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Stockholm-Sweden/Software-Engineer---Media_2026436?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)