# Customer Success

**Company**: Salesforce
**Location**: Tokyo
**Experience**: senior
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Japan---Tokyo/Senior-Engagement-Manager--Financial-Services_JR357009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5166e147-b56

## Description

Salesforce is seeking a Customer Success professional to drive customer success through AI and innovation.

The successful candidate will be responsible for:

- Developing and proposing large-scale transformation projects for customers in the agentic era

- Collaborating with account partners and other stakeholders to identify customer needs and develop project approaches

- Leading and executing projects to deliver successful outcomes for customers

- Building and maintaining relationships with executive-level customers

- Working with cross-functional teams to deliver high-quality solutions

The ideal candidate will have:

- 10+ years of experience in consulting or equivalent experience in a corporate setting

- Experience with AI and technology implementation

- Strong knowledge of business consulting and project management

- Excellent communication and leadership skills

Benefits include:

- Opportunities for career growth and development

- Collaborative and dynamic work environment

- Recognition and rewards for outstanding performance

## Skills

### Required
- AI
- consulting
- project management
- communication
- leadership

### Nice to have
- Japanese
- finance industry experience
- insurance industry knowledge

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Japan---Tokyo/Senior-Engagement-Manager--Financial-Services_JR357009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)