# Channel Expansion Manager

**Company**: Block, Inc.
**Location**: London
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/block/jobs/5023197008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_50ec0bba-8d3

## Description

The Channel Expansion Manager leads the delivery of third-party sales channels , Independent Consultants and Resellers , across international markets.

The role has two equally important halves. One is launching channels in new markets. The other is taking the channels that already exist, many of which are still immature and manually run, and making them streamlined and ready to scale.

Responsibilities:

- Own a portfolio of improvement programs that take early-stage, manually run channels and make them scalable

- Diagnose where a channel is breaking down using performance data, partner feedback, and frontline input

- Design, document, and implement processes that don't yet exist across partner onboarding, deal registration, lead routing, escalation, and support handoffs

- Remove manual workarounds, bottlenecks, and single points of dependency that cap growth

- Prioritize the improvement backlog by impact on partner productivity, revenue, and operational risk

- Land changes properly: train the teams affected, document the new way of working, and confirm the fix has held

- Run the end-to-end delivery of channel launches, translating expansion decisions into live sales channels

- Turn agreed priorities into executable market plans with clear owners, milestones, dependencies, and dates

- Coordinate everything needed to go live , partner collateral, training, incentive mechanics, and support models

- Close out market-specific regulatory, legal, and compliance requirements with Legal, Risk, and Compliance

- Hand over cleanly to the teams running each market day-to-day, and feed learnings back into the global playbook

- Work with Sales Support and Tooling to decide how the channel should run operationally

- Define the reporting that gives leadership visibility of partner pipeline, activation, and productivity by market and channel

- Surface risks to channel targets early, working with the regions who own their pipeline and forecast

- Act as the single point of coordination for channel expansion across Product, Sales, Operations, Finance, Legal, Risk, Compliance, Marketing, and Enablement

- Input into the analysis behind market-level pricing, commission structures, and incentive models

- Research market and competitor channel programs, turning insight into decision-ready recommendations and business cases

- Develop new ideas into briefs that frame the opportunity, the options, the commercial case, and your recommendation

Requirements:

- Proven experience in sales operations, business operations, program management, or channel-related roles

- Demonstrated experience designing and implementing commercial processes from scratch, and improving processes that aren't working

- A track record of diagnosing operational problems and delivering fixes that stuck

- Ability to run multiple complex, cross-functional programs concurrently and to a deadline

Preferred qualifications:

- Strong commercial acumen and analytical skills

- Experience supporting market entry or international expansion

- Familiarity with channel sales models, partner programs, or indirect distribution

- Experience with commission, incentive, or partner payout processes

- Experience in technology, payments, financial services, or platform-based businesses

## Skills

### Required
- sales operations
- business operations
- program management
- channel management

### Nice to have
- commercial acumen
- analytical skills
- market entry
- international expansion
- channel sales models

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/block/jobs/5023197008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)