# Private Patient Sales Advisor FTC

**Company**: Spire Healthcare
**Location**: CARDIFF, SOUTH GLAMORGAN
**Job type**: full-time
**Salary**: Competitive Salary
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29320?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_5062c8ff-844

## Description

We are seeking a Private Patient Sales Advisor to join our Patient Support Centre Sales team based in St Mellons, Cardiff. This is a fixed-term opportunity for a period of up to 6 months, with a view to extension. You will manage self-pay patient enquiries, convert warm leads into confirmed appointments, and deliver a high standard of service while working towards agreed performance targets.

**Key Responsibilities:**

- Manage self-pay patient enquiries via telephone, email, and online platforms

- Handle enquiries from initial contact through to appointment booking

- Convert warm leads into appointments and sales to meet KPI targets

- Deliver a high standard of customer service in line with private healthcare expectations

- Manage and prioritise your own workload effectively

- Use multiple systems to support enquiry handling and booking processes

- Promote Spire's Values and Purpose, contributing to a culture of service excellence

- Build positive relationships through clear and effective communication

**Requirements:**

- Strongly target-driven with a customer-focused approach

- Confident using a range of systems and technology

- Enjoy working in a fast-paced, collaborative team environment

- Strong communication and interpersonal skills

- Able to work effectively within a hub while supporting a national sales framework

**Working Hours:** 37.5hrs per week, worked across Monday to Friday between 8:00am and 6:00pm. Saturday: 9:00am – 4:00pm (as required)

**Benefits:**

- 35 days annual leave inclusive of bank holidays

- Competitive pension with flexible retirement options

- 'Spire for You' benefits platform with cashback and discounts

- Free Bupa health screening

- Private medical insurance

- Life assurance

## Skills

### Required
- customer service
- sales
- communication
- interpersonal skills
- administration

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Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29320?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)