# Product Design Intern for AI and Human Agents Platform

**Company**: Cresta
**Location**: Toronto, Canada
**Work arrangement**: onsite
**Experience**: entry
**Job type**: internship
**Salary**: $30-$50 per hour subject to taxes
**Category**: Design
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cresta/jobs/4476000008
**Canonical**: https://yubhub.co/jobs/job_503b804f-80e

## Description

We are seeking a driven UX intern to help shape the future of Cresta's human + AI agents platform, which powers AI-powered business workflows and automations for contact center operators.

As a product design intern at Cresta, you will be at the forefront of a technological breakthrough with LLM and Generative AI. This unique position allows you to transform how people interact with AI meaningfully.

Responsibilities:

- Generate novel UX ideas for Conversation Intelligence and AI Agents, considering the needs of various user personas.

- Analyze user and business challenges, propose feasible solutions, and collaborate with engineers to bring designs to life.

- Support user research, including usability testing, competitive analysis, customer interviews, behavioral insights, and metrics analysis to inform designs.

- Prototype quickly (Figma, Cursor, Claude, Voice API, etc.) to explore different UI paradigms.

- Collaborate closely with Engineers, PMs, ML experts, Customer Success, and Sales teams across the organization.

- Present and communicate concepts to supervisors and cross-functional teams.

Qualifications:

- Currently pursuing a Bachelor's Degree in Design, HCI, or a related field, with a strong academic track record.

- A strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms, including academic or personal projects.

- Proficiency in prototyping: skilled at using tools like Cursor, Claude Code, V0, or the latest AI tools to build realistic prototypes.

- Experienced in user-centered design, with practical expertise across key UX disciplines, including interaction design, prototyping, visual design, and user research.

- Curious, adaptable, and a quick learner who thrives in a collaborative, team-oriented environment.

Perks & Benefits:

- $30-$50 per hour subject to taxes.

- Lunch and Dinner can be expensed (up to $25 each) while working in the office.

## Skills

### Required
- User Experience
- Interaction Design
- Prototyping
- Visual Design
- User Research

### Nice to have
- Cursor
- Claude Code
- V0
- AI tools