# SE II Data Engineer (Contract) - 6 Months

**Company**: Helpshift
**Location**: Pune, Maharashtra
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: contract
**Category**: Engineering
**Industry**: Technology

**Apply**: https://apply.workable.com/j/125AA980B6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_500e7b72-3df

## Description

We are on a mission to rid the world of bad customer service by 'mobilizing' the way help is delivered.

Today's consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver this modern customer service experience through a mobile-first approach.

The successful candidate will be a Senior Engineer II Data Engineer on a contract basis for 6 months, working on building scalable backend systems that power data-intensive and analytics-driven use cases.

**Responsibilities**

- Design and build scalable backend systems that power data-intensive and analytics-driven use cases

- Develop high-performance data access layers and services, enabling efficient querying, transformation, and serving of large datasets

- Work with modern platforms like Snowflake to build and optimize data workflows

- Build and contribute to intelligent data products, leveraging GenAI/LLM capabilities for use cases like anomaly detection, summarization, and insights generation

- Apply strong data modeling practices to design clean, scalable, and maintainable data schemas for analytics and product use cases

- Collaborate closely with product, analytics, and business stakeholders to translate requirements into robust technical solutions

- Own end-to-end system design including architecture, performance, scalability, reliability, and security considerations

- Continuously improve system performance through query optimization, caching strategies, and efficient data access patterns

- Contribute to real-time and near real-time data processing systems where required

- Write clear design documents, conduct code reviews, and ensure high engineering standards

- Mentor team members on backend engineering best practices, system design, and modern data platform usage

**Requirements**

- 3+ years of experience in backend engineering, building scalable, reliable, and high-performance systems in production environments

- Strong proficiency in at least one high-level programming language (Python, Java, or similar) with solid grounding in data structures, algorithms, and problem-solving

- Strong working knowledge of SQL, including query optimisation, performance tuning, and working with large-scale datasets

- Hands-on experience with relational and/or analytical databases (e.g., Snowflake, Redshift, PostgreSQL, MySQL, etc.), including data modelling and schema design

- Good understanding of distributed systems fundamentals, including scalability, fault tolerance, and system design

- Familiarity with cloud platforms (AWS/GCP/Azure) and modern data infrastructure concepts

- Exposure to data-intensive applications, such as high-throughput APIs, event-driven systems, or analytics platforms

- Interest in or experience with modern data platforms (e.g., Snowflake) and willingness to quickly learn data engineering tooling and paradigms

- Basic understanding of security, networking, and production system operations (monitoring, observability, reliability)

- Exposure to or strong interest in GenAI / LLM capabilities (e.g., embeddings, vector search, prompt engineering, or LLM-powered applications) is highly desirable

- Experience with streaming or real-time systems (Kafka, Kinesis, etc.) is a plus

- Experience with data pipeline technologies (Spark, Airflow, etc.) is a plus

- Data visualization skills are a plus (PowerBI, Metabase, Tableau, Hex, Sigma, etc)

- Bachelor's Degree in Computer Science (or equivalent)

- Strong verbal and written communication skills

**Benefits**

- Hybrid setup

- Worker's insurance

- Paid Time Offs

- Other employee benefits to be discussed by our Talent Acquisition team in India.

## Skills

### Required
- backend engineering
- data structures
- algorithms
- problem-solving
- SQL
- query optimisation
- performance tuning
- data modelling
- schema design
- distributed systems
- cloud platforms
- data-intensive applications
- modern data platforms
- security
- networking
- production system operations

### Nice to have
- GenAI/LLM capabilities
- streaming or real-time systems
- data pipeline technologies
- data visualization

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/125AA980B6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)