# Community Engagement Lead

**Company**: Airbnb
**Location**: United States
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $156,000–$195,000
**Category**: Operations
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q63327

**Apply**: https://job-boards.greenhouse.io/airbnb/jobs/7908837?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4fc8a24e-611

## Description

We're looking for an experienced Community Engagement Lead to join our team. As a Community Engagement Lead, you will be responsible for building and managing communications channels, engagement strategy, and content to drive Community Leader satisfaction, retention, and business impact.

A typical day in this role will involve setting a clear Community Leader engagement strategy and initiatives, developing and maintaining key communication channels, and driving and owning editorial calendars for all communications impacting Community Leaders.

You will also be responsible for creating financial and operational efficiencies across all engagement initiatives and programs, defining and measuring engagement success across all engagement channels and initiatives, and establishing scalable mechanisms to gather feedback from Community Leaders regularly.

If you have a track record of leading large-scale, high-impact, cross-functional efforts and drive projects from ideation to strategy and implementation at the executive level, we'd love to hear from you.

**Your Expertise:**

- Senior leader with 12+ years of related work experience, particularly in consulting, strategy, product management, finance, business planning, or operations roles

- Track record of leading large-scale, high-impact, cross-functional efforts and drive projects from ideation to strategy and implementation at the executive level

- Prior experience process management

- Experience with designing, implementing, and improving effective and efficient work processes

- Demonstrated ability to manage multiple work streams and deliverables in a matrixed organization structure

- Deep connection to Airbnb's mission and passion for creating connection and belonging

- Strong analytical, data, and troubleshooting skills

- Excellent written and oral communication skills

- Creative problem solver

- Able to identify real obstacles and viable solutions

- Outcome-oriented

**Your Location:**

This position is US-Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.

**Our Commitment To Inclusion & Belonging:**

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services, and solutions.

All qualified individuals are encouraged to apply. We strive to also provide a disability-inclusive application and interview process.

If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.

Please include your full name, the role you're applying for, and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

**How We'll Take Care of You:**

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as:

- Training

- Transferable skills

- Work experience

- Business needs

- Market demands

The base pay range is subject to change and may be modified in the future.

This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range: $156,000-$195,000 USD

## Skills

### Required
- Strategy
- Communication
- Leadership
- Project Management
- Process Improvement
- Data Analysis
- Troubleshooting
- Creative Problem Solving

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/airbnb/jobs/7908837?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)