# Sr. Business Director, Customer Data Strategy

**Company**: Capital One
**Location**: McLean, VA
**Experience**: senior
**Job type**: full-time
**Salary**: $269,600 - $307,700
**Category**: Finance
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/McLean-VA/Sr-Business-Director--Customer-Data-Strategy_R249195-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4facd5cc-bbf

## Description

As a Senior Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

As a strategic leader within the Customer Data team, you will own the end-to-end development of a high-visibility data product strategy designed to sharpen insights, refine segmentation, and personalize decision-making at the individual customer level. You will focus on developing and tracking key metrics that will drive customer value, enabling better marketing and servicing decisions for our customers.

**General Responsibilities:**

- Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.

- Leadership: May manage and develop multiple analysts.

- Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics.

- Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel.

- Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.

- Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy.

- Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.

- Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics.

- Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.

- Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.

- Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.

- Clear results orientation: display an intense focus on achieving both short and long term goals.

- Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

**Basic Qualifications:**

- Bachelor’s Degree

- At least 5 years of experience performing quantitative analysis

- At least 5 years of experience performing qualitative analysis

- At least 3 years of experience performing people management

- At least 3 years of experience performing project management

**Preferred Qualifications:**

- Master’s Degree

- 5+ years of experience in people management

- 3+ years of experience in product development

- 3+ years of experience in financial modeling

- 3+ years of experience in economic forecasting

The minimum and maximum full-time annual salaries for this role are listed below, by location:

- McLean, VA: $269,600 - $307,700 for Sr Business Director

- Richmond, VA: $245,100 - $279,800 for Sr Business Director

- New York, NY: $294,100 - $335,700 for Sr Business Director

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

## Skills

### Required
- quantitative analysis
- qualitative analysis
- people management
- project management

### Nice to have
- Master’s Degree
- product development
- financial modeling
- economic forecasting

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/McLean-VA/Sr-Business-Director--Customer-Data-Strategy_R249195-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)