# Anfitrião de Hospedagem

**Company**: Accor
**Location**: CURITIBA, PARANÁ
**Experience**: senior
**Job type**: full-time
**Salary**: R$2578
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000149418019-anfitriao-de-hospedagem-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/anfitri-o-de-hospedagem-4f7a0c55-f6c/

## Description

We are seeking motivated professionals to join our team at the Mercure Curitiba Golden Hotel, a 4-star hotel located in the heart of the city.

As a Hosting Host, you will be responsible for providing high-quality customer service to our guests. Your main duties will include:

- Welcoming guests and providing them with information and assistance during their stay

- Managing the check-in and check-out process, including handling payments and preparing guest invoices

- Maintaining accurate records and ensuring compliance with hotel procedures

- Providing support to guests with reservations, flight confirmations, and other requests

- Working effectively as part of a team to achieve excellent customer service standards

- Operating the loyalty programme and offering rewards to loyal customers

- Handling telephone calls and maintaining accurate records

- Participating in emergency procedures and maintaining a safe working environment

Requirements:

- Previous experience in reception or customer service, preferably in a hotel setting

- Knowledge of hotel management systems (e.g. Opera)

- Excellent communication and customer service skills

- Ability to work in a team and under pressure

- Intermediate English language skills

- Experience with check-in and check-out procedures

- Knowledge of safety and emergency procedures

Benefits:

- Competitive salary of R$2578

- Meal allowance of R$750

- Transportation or fuel allowance

- Pharmacy benefit: 50% reimbursement of medication costs with prescription

- Health insurance with Paraná Clínicas

- Dental insurance with Amil Dental

- Life insurance

- Private pension plan

- Access to staff gym facilities

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- customer service
- communication
- hotel management systems
- English

### Nice to have
- Opera
- Portuguese

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000149418019-anfitriao-de-hospedagem-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)