# Enterprise Implementation Consultant

**Company**: Brex
**Location**: New York, New York, United States
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $145,544 - $181,930 USD
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/brex/jobs/8152938002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4f659703-f79

## Description

Join Brex, the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. As an Enterprise Implementation Consultant, you will serve as a strategic advisor to our largest customers, guiding them through a successful launch of the Brex platform.

Acting as a hybrid coach, project manager, and product expert, your primary goals will be to drive wide product adoption, deliver ongoing business value, and help customers transform their financial workflows.

Responsibilities:

- Lead and project manage end-to-end global enterprise implementations and launches.

- Serve as a strategic consultant by working closely with customers to discover their business needs, leading design workshops, and coaching them on how to best use Brex to solve their challenges.

- Drive customer success and adoption by developing strategies to ramp up spending activity, and providing global change management planning to guide clients on their communication approach, training materials, and execution.

- Manage and cultivate customer relationships by building multi-threaded connections from senior leaders to day-to-day stakeholders, managing expectations, and working diligently to provide solutions to any challenges.

- Act as a key cross-functional partner within the Brex account team, collaborating with Sales, Customer Success, and Partnerships to deliver a smooth customer experience and align on partner-led solutions.

- Influence product development by adapting quickly to product changes, communicating them strategically to stakeholders, and providing a key voice into future iterations of the product roadmap.

Requirements:

- 4+ years in customer-facing SaaS or consulting roles, including hands-on global project management or consulting work supporting complex, enterprise-level organizations.

- Deep expertise in the Travel & Expense (T&E) industry is preferred, with at least 3+ years of hands-on domain experience.

- A knack for leading complex customer engagements, with the ability to comfortably manage both technical and non-technical workstreams.

- Exceptional communication and problem-solving skills, with a demonstrated ability to resolve issues cross-functionally and deliver creative, customized solutions for a variety of customers.

- A proven track record of building customer-centric processes and a strong sense of urgency to drive projects to completion while achieving desired business outcomes.

Bonus points:

- Hands-on implementation experience with Financial, Expense Management, or ERP software.

- Additional domain expertise in any of the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Procurement, or Corporate Card Program Management.

## Skills

### Required
- Customer-facing SaaS or consulting roles
- Global project management
- Travel & Expense (T&E) industry
- Financial, Expense Management, or ERP software
- General Ledger, Accounts Payable, Accounts Receivable, Billing, Procurement, or Corporate Card Program Management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/brex/jobs/8152938002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)