# Information Point Officer

**Company**: Biffa
**Location**: Worthing, West Sussex
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Salary**: £13.42 per hour
**Category**: Operations
**Industry**: Manufacturing
**Wikidata**: https://www.wikidata.org/wiki/Q4904749

**Apply**: https://apply.workable.com/j/8277015B0D?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4f64af50-b9b

## Description

Help us make a difference as Information Point Officer at our household waste recycling centre in Worthing.

HWRS Summer - 8:45am to 6.15pm HWRS Winter - 8.45am to 4.15pm (Closed Thurs)

Salary: £13.42 per hour

By serving the needs of the site operations in respect of operative services generally within (but not exclusive to) the following areas – picking and segregation of waste within the site and floor, cleaning of yard areas.

Advise and assist centre users, to maximise segregation and recycling. Redirect commercial customers and portray the best corporate image.

Why it’s an opportunity not to be wasted:

- To be the face of the site by being the first member of staff to interact with the public.

- To prevent commercial waste and non-compliant waste from entering the site.

- To operate the booking system on the six booking sites.

- To offer information to members of the public in order to assist the efficiency of the disposal of their waste.

- To assist in the safe and efficient day-to-day operation of the site, together with assistance to general public visiting the site.

- To ensure that waste brought onto the site is segregated as much as possible for recycling.

At all times adhering to Company policies and procedures including H&S, environmental and operational requirements.

Requirements:

- Customer service skills – ability and willingness to assist members of the public and other site users.

- Ability to work as part of a team.

- Ability to work to own initiative.

- Record keeping.

- Dealing with difficult situations.

Benefits:

- Competitive salary.

- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.

- Generous pension scheme.

- Retail and leisure discounts.

- Holiday and travel discounts.

- Bike to work scheme

## Skills

### Required
- customer service
- teamwork
- initiative
- record keeping
- dealing with difficult situations

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