# Network Operations Center Engineer

**Company**: Cisco
**Location**: Boulder, Colorado
**Experience**: senior
**Job type**: full-time
**Salary**: $128,600.00 to $184,900.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Boulder-Colorado-US/Developer-Observability-NOC-Engineer_2026313-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4f2c911a-723

## Description

We are seeking a forward-thinking engineer to join our team in supporting and monitoring our ever-expanding Cloud platform as a part of the Network Operations Center (NOC).

The NOC is responsible for monitoring and resolving issues that affect the availability and performance of Splunk for our cloud customers.

**Your Impact**

- Respond to monitoring alerts according to defined playbooks and procedures

- Participate in Post Incident Reviews and discussions

- Provide 24/7 support & incident management

- Participate in on-call support, ensuring stability and performance of production environments

- Build effective working relationships with cross-functional team members

- Make suggestions for process improvements and enhance operational efficiency

- Meet with customers where needed to collect feedback on monitoring improvements

**Minimum Qualifications:**

- Must be a U.S Citizen & residing in the U.S.

- BS and 4 or more years of relevant experience

- 4+ years of experience in Systems/Network Administration in a cloud environment

- 4+ years of incident response and major incident management

- 4+ years' experience using Unix/Linux systems with scripting experience in Shell, Perl, or Python

**Preferred Qualifications:**

- Configuration Management Experience - Puppet

- Cloud Computing Platform Experience – AWS/GCP/Azure

- Understanding of microservices such as Kubernetes

- Understanding of Observability technologies such as OpenTelemetry

- Experience using AI tools such as Claude or Codex

- Experience using Splunk to identify operational issues

- Experience with GitHub CI/CD pipelines

- Capable of technical deep dives into code and operating systems

- Enjoy problem solving and analyzing global scale distributed systems

- Collaborative with extraordinary interpersonal and communication skills

- Remain calm and collected in stressful situations, such as a major service outage

- Demonstrate attention to detail, follow through, and ability to prioritize quickly

**Benefits**

- Medical, dental and vision insurance

- 401(k) plan with a Cisco matching contribution

- Paid parental leave

- Short and long-term disability coverage

- Basic life insurance

- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

- 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness

- Non-exempt employees receive 16 days of paid vacation time per full calendar year

- Exempt employees participate in Cisco's flexible vacation time off program

- 80 hours of sick time off provided on hire date and each January 1st thereafter

- Optional 10 paid days per full calendar year to volunteer

## Skills

### Required
- Unix/Linux
- Shell
- Perl
- Python
- Systems/Network Administration
- Incident Response
- Major Incident Management

### Nice to have
- Puppet
- AWS
- GCP
- Azure
- Kubernetes
- OpenTelemetry
- Claude
- Codex
- Splunk
- GitHub CI/CD pipelines

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Boulder-Colorado-US/Developer-Observability-NOC-Engineer_2026313-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)