# Technical Service Analyst

**Company**: Boeing Canada Operations Ltd
**Location**: Ottawa
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $95,400.00 - $116,600.00 CAD
**Category**: Engineering
**Industry**: Aerospace & Defence

**Apply**: https://boeing.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREERS/job/CAN---Ottawa-Canada/Technical-Service-Analyst_JR2026527564-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/technical-service-analyst-4f20a19b-a27/

## Description

Boeing Canada Operations Ltd is seeking a Technical Service Analyst to support the Canadian Chinook Medium-to-Heavy Lift Helicopter Program (MHLH). The successful candidate will coordinate all customer technical support requests for MHLH fleet of aircraft.

**Responsibilities:**

- Act as the primary contact to manage and track all CH147 Chinook Helicopter technical requests concerning engineering support, non-standard repairs, scheduled maintenance, and Integrated Logistics Support (ILS) products/services.

- Apply program-level technical knowledge of engineering planning, supportability, and scheduled maintenance to coordinate technical requests.

- Identify and develop performance metrics to assess performance, efficiencies, productivity, and lessons learned.

- Review and staff engineering and supportability documents.

- Utilize technical writing skills to develop and maintain engineering and airworthiness documentation.

- Act as the primary focal point for coordinating Quality process documentation for Engineering and Integrated Logistics teams.

- Perform project management, schedule management, and data management activities.

- Possess strong leadership, team-building, and communication skills.

**Requirements:**

- 4+ years of technical maintenance-related experience and/or university graduate of an applicable Engineering Program.

- Experience with Microsoft Office (Teams, Word, Excel, Outlook, and PowerPoint).

- Must be able to legally work in Canada.

- Must be eligible to handle US export-controlled data.

- Must consent to Canadian Government Controlled Goods Program (CGP) assessment.

- Must be eligible to obtain Secret Level II security clearance.

**Preferred Qualifications:**

- 6+ years of Aviation experience in Maintenance and/or Aerospace Engineering.

- Knowledge of the Royal Canadian Air Force Technical Airworthiness Policy.

- Post-Secondary education.

- Metrics Development Experience.

- Active Secret II Clearance.

**Benefits:** No relocation assistance is provided. The selected candidate will be required to work onsite at one of the listed location options.

**Salary:** $95,400.00 - $116,600.00 CAD

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## Skills

### Required
- technical writing
- teamwork
- problem-solving
- initiative
- diplomacy
- customer service

### Nice to have
- Aviation experience
- Aerospace Engineering
- Metrics Development Experience
- Active Secret II Clearance

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Source: [Apply at boeing.wd1.myworkdayjobs.com](https://boeing.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREERS/job/CAN---Ottawa-Canada/Technical-Service-Analyst_JR2026527564-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)