# UI/UX Human Centered Design Specialist

**Company**: GDIT
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $128,039 - $173,229
**Category**: Design
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/UI-UX-Human-Centered-Design-Specialist_RQ228429?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4f08641d-ca1

## Description

Seize your opportunity to make a personal impact supporting the Case Management Modernization (CMM) Program. The CMM program is an initiative to support the Administrative Office of the US Courts (AO) in developing a modern cloud-based solution to support all 204+ federal courts across the United States.

GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. The UI/UX Human Centered Design Specialist ensures dashboards, reporting tools, predictive analytics screens, and AI/ML interfaces are intuitive, accessible, and aligned with Judiciary user workflows, supporting the CMM Data Modernization and Governance team in delivering data-driven decision-support tools in alignment with strict federal compliance requirements.

This role supports the Reporting, Analytics, and Artificial Intelligence/Machine Learning (AI/ML) deliverables by shaping user-centered visual designs for the Reporting & Analytics Capability and the Measurement Definitions and Decision-Support Package. By applying human-centered design (HCD) best practices to visualizations, navigation patterns, and decision-support experiences, this role enhances adoption and interpretability while ensuring designs meet Section 508, WCAG 2.1 AA, and federal digital service standards for accessibility, performance, and security.

The UI/UX Human Centered Design Specialist will execute the following responsibilities:

**Reporting & Analytics**

- Design intuitive, accessible dashboards, self-service reporting interfaces, and predictive analytics screens for the CMM Reporting & Analytics Capability, applying Human-Centered Design (HCD) and usability best practices.

- Translate UX research, personas, and journey maps into high-fidelity prototypes, wireframes, and interface design specifications for development teams.

- Partner with BI Architects, data engineers, product owners, and developers to align visual designs with data models, KPIs, and reporting requirements.

- Conduct usability testing, including heuristic evaluations, card sorting, and A/B testing, on dashboards and visualizations, and apply findings to refine designs each sprint.

- Define and maintain visualization, navigation, and interaction design standards to ensure reports and dashboards are consistent, interpretable, and support adoption.

- Design the user experience for the Measurement Definitions and Decision-Support Package, ensuring metrics and KPIs are presented in a clear, decision-ready format.

- Evaluate designs for Section 508 and WCAG 2.1 AA accessibility compliance across all reporting and analytics interfaces.

- Support rapid prototyping and iterative validation of dashboard and reporting designs within Agile sprint cycles.

- Drive user adoption of dashboards and reporting tools by aligning navigation patterns and visual hierarchy with Judiciary user workflows.

- Contribute standardized UI components and templates to the shared CMM design system for reuse across reporting products.

**AI/ML Capabilities**

- Design intuitive, explainable interfaces for AI/ML-driven predictive analytics and decision-support features, ensuring model outputs are interpretable to end users.

- Apply HCD principles to the presentation of AI/ML model outputs, confidence indicators, and recommendations to support responsible AI adoption.

- Collaborate with AI/ML and data science teams to translate model capabilities into user-facing workflows aligned with federal responsible-AI requirements for transparency, fairness, and risk mitigation.

- Conduct usability evaluations of AI/ML interfaces and incorporate feedback into iterative design refinements.

**QUALIFICATIONS**

- MA/MS degree, or Bachelor's/Master's degree in Human-Computer Interaction (HCI), Design, or a related field, with 10+ years of general experience in information systems and 8+ years of specialized experience in UI/UX design, including 5+ years in a Human-Centered Design (HCD) role supporting enterprise or government applications.

- Experience may be considered in lieu of degree as follows: HS (16+ years), AA/AS (14+ years), BA/BS (12+ years), Doctorate Degree/Ph.D. (9+ years).

- Expertise in usability testing methodologies, such as heuristic evaluations, card sorting, and A/B testing, and proficiency in design and prototyping tools (Figma, Sketch, Axure, Storybook, or similar).

- Strong understanding of Agile/SAFe delivery, iterative design integration, and DesignOps/UX governance practices.

- Familiarity with HTML5, CSS3, and responsive UI behavior to collaborate effectively with front-end developers.

- Experience designing for federal systems, with practical knowledge of Section 508 and WCAG 2.1 AA compliance.

**COMMUNICATION & ORGANIZATIONAL**

- Excellent presentation and communication (oral and written) skills.

- Consultant mindset with the ability to work with high level customer stakeholders and build excellent customer relationships.

- Experience identifying and applying industry tools, solutions, methods best practices, and emerging technologies.

- Strong analytical skills and problem-solving skills with the ability to formulate and communicate recommendations for improvement.

- Demonstrated ability to work effectively, independently, and as part of a team.

**CERTIFICATIONS (Preferred)**

- Certified Usability Analyst (CUA) or Certified HCD Professional

- SAFe Agile Practitioner (SPC or SSM)

- Section 508 Trusted Tester Certification

- UX Design or HCD Certification (NN/g, IDEO, or HFI)

The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

## Skills

### Required
- User Experience (UX)
- User Experience (UX) Design
- User Interfaces (UI)
- Human-Computer Interaction (HCI)
- Design
- Agile/SAFe
- HTML5
- CSS3

### Nice to have
- Certified Usability Analyst (CUA)
- Certified HCD Professional
- SAFe Agile Practitioner (SPC or SSM)
- Section 508 Trusted Tester Certification
- UX Design or HCD Certification (NN/g, IDEO, or HFI)

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