# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Cockermouth, Cumbria
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400096361?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-4f03ed6a-27a/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Cockermouth, Cumbria. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

**Job Responsibilities:**

- Provide thoughtful, friendly, and helpful service to customers

- Assist customers with queries and resolve issues in a professional manner

- Maintain a clean and tidy store environment, including shelves and stock areas

- Support colleagues and work as part of a team to achieve sales targets and customer satisfaction goals

- Use digital tools to enhance customer experience and improve efficiency

**Requirements:**

- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical, and high-energy environment

- Committed team player with a willingness to support colleagues and take on new challenges

- Flexibility and willingness to work across the store and adapt to changing situations

- Open to learning and developing new skills to improve customer service and store operations

**Benefits:**

- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies, including maternity, paternity, and adoption support

- Pension and life cover, with a matching pension contribution scheme and up to 6x life cover

- Sainsbury's share schemes, allowing employees to buy shares at discounted prices

- Other retail savings, including discounts on eating out, holidays, and at other retailers

- Physical wellbeing programs, such as cycle-to-work and bike rental schemes, reduced-price gym access, and health and dental cash plans

- Mental wellbeing support, including 24/7 access to an Employee Assistance Programme and online wellbeing platform

- Financial support, including interest-free season ticket loans, pay advances, and affordable loans and savings directly from payroll

**Contract Details:**

- Part-time role with 12 hours per week

- Fixed-term assignment until December 31, 2026

- Availability required on Mondays, Wednesdays, Fridays, and Saturdays during specified hours

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## Skills

### Required
- customer service
- teamwork
- communication
- digital literacy

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