# IT Systems Analyst Specialist Sr

**Company**: Sedgwick
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Insurance

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Memphis-TN/IT-Systems-Analyst-Specialist-Sr_R78458?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4f03981d-70e

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

As an IT Systems Analyst Specialist Sr, your primary purpose will be to lead the technical analysis efforts for implementations and large, multi-line projects. You will review, analyze, and document internal and client user needs, and provide mentorship and leadership within the business analysis team.

**Responsibilities:**

- Partner with BA/PO to analyze approved business requirements, workflows, rules, and acceptance expectations.

- Translate approved requirements into detailed system requirements, technical specifications, and actionable technical tasks.

- Document system behavior, integrations, interfaces, data impacts, mappings, edge cases, and relevant non-functional considerations.

- Identify technical impacts, dependencies, constraints, and impediments and provide recommendations to Engineering and Architecture.

- Maintain traceability from approved business requirements through technical specifications, design, testing, and delivered system behavior.

- Support backlog readiness by ensuring technical requirements, dependencies, impacts, and system considerations are sufficiently understood before development.

- Provide input into user story LOE and planning by assessing technical complexity, system impacts, dependencies, and implementation risks.

- Validate delivered system behavior against documented technical requirements and support Development / QA issue analysis and defect triage.

- Create technical documentation, including technical design documentation (TDD).

- Develop and maintain technical release documentation for releases.

- Manage Single Sign-On (SSO) implementations, certificate renewals, and ongoing maintenance for client-facing applications.

- Serve as the primary technical liaison for clients during SSO onboarding, configuration, testing, and deployment.

- Lead system configuration conversations for client implementation projects, gathering requirements to ensure successful system configuration and deployment.

- Facilitate execution of configurations, including production readiness reviews and cutover activities.

- Provide post-implementation support to ensure a smooth transition to ongoing operations and successful client adoption.

**Additional Responsibilities:**

- Perform other duties as assigned.

- Support the organization's quality program(s).

- Travel as required.

**Qualifications:**

- Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred.

- Five (5) years of related experience or an equivalent combination of education and experience required.

- Experience translating business requirements into technical or system specifications required.

- Experience supporting system integrations, data flows, and application behavior.

- Experience working in agile or hybrid delivery environments preferred.

- Experience in enterprise or regulated environments preferred.

**Skills & Knowledge:**

- Advanced systems analysis and technical requirements documentation skills.

- Strong ability to translate complex business needs into scalable technical solutions.

- Experience defining system interfaces, APIs, data models, and integrations.

- Understanding of system architecture, dependencies, and data flows.

- Ability to assess complexity, dependencies, risks, and technical trade-offs.

- Strong analytical, problem-solving, and critical-thinking capabilities.

- Ability to work independently and manage multiple priorities.

- Strong collaboration skills across Product, Business, Architecture, Development, QA, and Operations.

- Excellent written and verbal communication skills.

## Skills

### Required
- systems analysis
- technical requirements documentation
- system integrations
- data flows
- application behavior
- agile delivery environments
- enterprise environments

### Nice to have
- experience working in agile or hybrid delivery environments
- experience in enterprise or regulated environments

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Memphis-TN/IT-Systems-Analyst-Specialist-Sr_R78458?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)