# Program Analyst **Company**: GDIT **Location**: USA MD Home Office, MD **Work arrangement**: remote **Experience**: senior **Job type**: full-time **Salary**: $85,093 - $115,000 **Category**: IT **Industry**: Technology **Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-MD-Home-Office-MDHOME/Program-Analyst_RQ231780?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/program-analyst-4ef51b06-27a/ ## Description GDIT is seeking a Program Analyst to support a mission-critical Agile Tools, Licensing and Shared Services (ATLAS) at the Centers for Medicare & Medicaid Services (CMS), to deliver secure and reliable digital services. The Program Analyst will provide day-to-day program, analytical, administrative, and specialized financial support while helping advance technology modernization and service-delivery initiatives. You'll collaborate with application teams, program leadership, and government stakeholders to define requirements for enterprise tools, DevOps capabilities, and CI/CD pipeline services. You'll assess current development and delivery processes, recommend future-state workflows, support application onboarding and process standardization, and report metrics related to tool adoption, pipeline usage, and service performance. Responsibilities: - Elicit, analyze, validate, and document requirements from application teams, government stakeholders, and other program participants for enterprise tools, DevOps capabilities, and CI/CD pipeline services. - Assess current-state application development and delivery processes to identify gaps, risks, dependencies, inefficiencies, and bottlenecks. - Define and document future-state workflows, process improvements, implementation approaches, and technology adoption plans. - Translate business, operational, and technical needs into user stories, acceptance criteria, use cases, and prioritized backlog items in Jira or similar tools. - Facilitate requirements-gathering sessions, stakeholder interviews, process reviews, and workflow-design discussions. - Support technology and tool-selection activities by documenting use cases, evaluation criteria, findings, and recommendations. - Assist application teams with onboarding to enterprise tools, DevOps services, and CI/CD pipelines. - Develop and maintain standardized onboarding processes, procedures, templates, trackers, workflows, and supporting documentation. - Define, track, analyze, and report metrics related to tool adoption, pipeline usage, onboarding progress, service performance, and process effectiveness. - Create dashboards, spreadsheets, status reports, presentations, and other materials that communicate program performance, risks, trends, and progress. - Perform administrative and analytical tasks in support of contract requirements and daily PMO operations. - Support the management, tracking, analysis, and reporting of program data, deliverables, action items, and personnel activities. - Help ensure compliance with internal procedures, contractual requirements, and applicable federal regulations. - Collaborate with program leadership, federal agency customers, government personnel, application teams, technical teams, vendors, and geographically dispersed stakeholders. - Participate in ad hoc analyses, special projects, and continuous-improvement initiatives. - Perform additional duties as assigned. Requirements: - 5+ years of related experience in program support, business or requirements analysis, administration, operations, finance, technology delivery, or a related area. - Experience eliciting, analyzing, validating, and documenting business, operational, and technical requirements. - Familiarity with DevOps concepts, CI/CD pipelines, software development and delivery workflows, application onboarding, and enterprise technology tools. - Experience supporting the evaluation, selection, onboarding, or adoption of DevOps and CI/CD tools. - Experience developing process maps, workflow diagrams, requirements traceability documentation, dashboards, and executive-level reports. - Ability to translate stakeholder needs into user stories, acceptance criteria, backlog items, workflows, and actionable implementation plans. - Experience using Jira or a comparable work-management platform to document and manage requirements, user stories, acceptance criteria, and backlog items. - Strong organizational, analytical, problem-solving, and time-management skills, with the ability to manage multiple actions, priorities, stakeholders, and deadlines. - Strong written and verbal communication skills, including the ability to interact program leadership, federal agency customers, government personnel, technical teams, vendors, and geographically dispersed stakeholders. - Ability to review documentation for completeness and accuracy, identify discrepancies, maintain detailed records, and track actions through completion. - Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and Teams. Benefits: - Growth: AI-powered career tool that identifies career steps and learning opportunities - Support: An internal mobility team focused on helping you achieve your career goals - Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off - Flexibility: Full-flex work week to own your priorities at work and at home - Community: Award-winning culture of innovation and a military-friendly workplace For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - Agile Methodology - Agile Tools - Business Analysis - Deliverables Management - Process Improvements - DevOps - CI/CD pipelines - Jira - Microsoft Excel - Word - PowerPoint - Outlook - Teams --- Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-MD-Home-Office-MDHOME/Program-Analyst_RQ231780?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)