# Senior Account Executive

**Company**: Zendesk
**Location**: Manila, Philippines
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Manila-Philippines/Senior-Commercial-Account-Executive_R35781?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4eed0b73-ff2

## Description

Join Zendesk as a Senior Account Executive, driving growth in the Customer Experience landscape. You'll build relationships, introduce innovative solutions, and grow existing partnerships.

**Responsibilities:**

- Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion.

- Take ownership of net new logo acquisition, proactively sourcing and building your own pipeline of opportunities.

- Manage and nurture customer relationships, ensuring maximum satisfaction and retention.

- Proactively identify and pursue opportunities to cross-sell additional products and services.

- Leverage data insights to prospect new clients and enhance retention strategies.

- Understand and convey the benefits of Zendesk products, ensuring alignment with customers' business objectives.

- Lead complex and competitive sales cycles, articulating compelling business cases.

- Consistently develop a robust pipeline of qualified opportunities and maintain an accurate forecast.

- Establish and maintain executive sponsorship, leveraging industry expertise to build relationships with decision-makers.

- Collaborate with internal teams to enhance sales strategies and streamline sales execution.

- Exceed revenue goals on a quarterly and annual basis.

**Requirements:**

- BA/BS degree or equivalent experience required.

- At least 8 years of B2B SaaS sales experience, preferably in the Customer Experience industry.

- Ability to communicate in English and Tagalog.

- Demonstrated ability to create and scale your own pipeline of new business opportunities.

- Expertise in navigating complex sales cycles and renewals.

- Experience in managing and expanding customer relationships.

- Exceptional presentation, negotiation, and deal-closing skills.

- Experience selling to VP and C-level executives.

- Strong knowledge of industry trends and the ability to build relationships with key decision-makers.

- Familiarity with key sales tools such as Salesforce and Clari.

**What We Offer:**

- A fulfilling and inclusive experience.

- Hybrid way of working, enabling purposeful in-person connections and remote work flexibility.

## Skills

### Required
- B2B SaaS sales
- Customer Experience
- English
- Tagalog
- Salesforce
- Clari

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Manila-Philippines/Senior-Commercial-Account-Executive_R35781?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)