# Product Development Engineer – Quality - Powertrain Systems & Issue Resolution **Company**: Ford Motor Company **Location**: Dearborn, MI **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Salary**: $86,600-$166,200 **Category**: Engineering **Industry**: Automotive **Wikidata**: https://www.wikidata.org/wiki/Q44294 **Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/71107?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_4ee2e1bd-294 ## Description At Ford, you can build more than vehicles. Come build what matters. We are seeking a Resolution-Focused Quality Engineer to lead the rapid elimination of powertrain controls and calibration-related technical issues. In this role, you will move beyond data observation to own the end-to-end solution. You will serve as the primary driver between Quality, Product Development, and Calibration teams to ensure field issues are contained, resolved, and prevented from recurring in future programs. ## Responsibilities - Drive End-to-End Resolution: Lead the lifecycle of top powertrain controls and calibration concerns, managing the process from initial field detection to verified implementation of the fix. - Lead Technical Task Forces: Orchestrate cross-functional "war rooms" and rapid-response teams to define root causes and execute corrective actions for hardware, software, or calibration concerns. - Influence Engineering Priorities: Negotiate with engineering and calibration departments by presenting data-backed technical business cases that demand immediate resolution action. - Project Manage Field Fixes: Manage the rollout of software updates and service calibrations, ensuring that Service, Engineering, and Manufacturing teams are aligned to meet aggressive resolution timelines. - Verify Solution Effectiveness: Track post-implementation performance in the field to ensure the "fix" successfully resolved the customer concern without introducing secondary failure modes. - Orchestrate Service Documentation: Lead the development of Technical Service Bulletins (TSBs) and service instructions to ensure dealership and field technicians can resolve issues efficiently. - Enforce Prevent Reoccurrence (PR): Document lessons learned and capture technical data to ensure failure modes are integrated into future design rules and "best practice" calibration sets. - Manufacturing & Launch Support: Drive timely resolution for launch-critical quality issues involving system functionality or diagnostic calibrations at the assembly plant. ## Qualifications ### Minimum Requirements: - Bachelor’s degree in Engineering (Mechanical, Electrical, Aerospace, or equivalent) or a related field - 3+ years of experience in powertrain calibration and emissions validation - 3+ years of experience in an automotive engineering role with a focus on technical problem-solving (e.g., Quality, Systems Engineering, or Calibration). - Demonstrated experience leading root cause analysis investigations using structured methodologies (e.g., 8D, 5-Why, Fishbone, or Red X). - Proven ability to drive results in a matrixed environment where you must influence cross-functional teams without direct authority. - Working knowledge of powertrain calibration delivery, vehicle-level data acquisition, or diagnostic monitor functionality. - The Engineer will be responsible for using CAD to support quality investigations and issue resolution. This roll also requires the usage of six sigma resolution techniques like DMIAC. - Valid Driver’s License (to support vehicle-level data collection or testing as needed). ### Preferred - Bias for Action: A track record of significantly reducing "Time-to-Fix" metrics for complex technical issues. - Quality Certification: Six Sigma Green Belt or Black Belt certification. - Project Management Skills: Experience leading "Tiger Teams" or using project management tools (e.g., Jira, ADO) to track issue resolution progress. - Technical Toolset: Proficiency with vehicle networking tools (e.g., CANalyzer, INCA, or PUMA) and enterprise quality management systems. - Regulatory Knowledge: Understanding of global emissions and On-Board Diagnostic (OBD) regulatory requirements. - Communication Excellence: Demonstrated ability to translate complex technical failures into clear, actionable executive summaries for senior leadership. ## Benefits - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year’s Day - Paid time off and the option to purchase additional vacation time. ## Skills ### Required - Powertrain Systems - Calibration - Quality Engineering - Root Cause Analysis - Project Management - CAD - Six Sigma ### Nice to have - Six Sigma Green Belt or Black Belt certification - Project Management Tools - Vehicle Networking Tools - Regulatory Knowledge - Communication Excellence --- Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/71107?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)