# Client Manager

**Company**: Cigna Healthcare
**Location**: AUS New South
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/AUS-New-South-Wales/Client-Manager---Cigna-Healthcare_26013943?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/client-manager-4ea60807-bf9/

## Description

We are seeking a Client Manager to join our team in New South Wales, Australia. As a Client Manager, you will partner with sales consultants to implement new business and ensure a smooth transition into the client management team.

**Critical Tasks and Expected Contributions/Results:**

- Develop strategic relationships with key partners and understand clients' strategic business goals.

- Champion client needs while balancing business needs and developing solutions based on customers' strategic goals.

- Monitor service delivery execution and identify opportunities for improvement.

- Liaise with internal functions to drive financial results and achieve high customer satisfaction.

- Meet persistency goals and finalize the renewal of client contracts.

- Define the Renewal Strategy with the Client Management and Underwriting Teams.

- Maintain records on SFDC for key accounts and manage clients in line with team procedures.

- Coordinate with regional service partners to enhance client-facing propositions.

- Leverage global client relationships to identify and facilitate growth opportunities.

- Provide subject matter expertise on healthcare and social security regulations for Australia and other markets.

**Key Challenges/Anticipated Changes in Environment:**

- Foster collaboration and gain support for organizational proposals.

- Liaise with internal departments to ensure optimum service to clients.

**Developmental Value of Position:**

- Opportunities for strategic relationship development and network building.

- Increased senior-level exposure and direct sales work.

- Ability to work independently to achieve business targets.

- Lead research and development of new business opportunities.

- Drive cross-sell activities with other Cigna offices.

**Requirements:**

- University degree preferred.

- At least 2 years of experience in the insurance industry or strategic relationship management.

- Strong analytical skills and attention to detail.

- Excellent negotiation and interpersonal skills.

- Team player with the ability to drive results through collaboration.

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## Skills

### Required
- strategic relationship management
- analytical skills
- negotiation
- interpersonal skills
- teamwork

### Nice to have
- insurance industry
- healthcare regulations
- social security regulations

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/AUS-New-South-Wales/Client-Manager---Cigna-Healthcare_26013943?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)