# Executive Director, Business Operations & Strategy – CVS Media Exchange

**Company**: CVS Health
**Experience**: executive
**Job type**: full-time
**Salary**: $131,500.00 - $303,195.00
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/NY---New-York/Executive-Director--Business-Operations---Strategy---CVS-Media-Exchange_R1054418?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4e837c94-9fc

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Executive Director, Business Operations & Strategy – CVS Media Exchange is a senior leadership role responsible for driving operational excellence across CVS Media Exchange (CMX).

**Key Responsibilities:**

- Develop and execute CMX operational strategy aligned to annual business goals and long-term growth objectives

- Define and manage business OKRs, executive dashboard reporting, performance management processes, executive reviews, and governance adherence across CMX

- Drive operational efficiency by streamlining workflows, implementing scalable processes, removing friction points, accelerating decision-making, and establishing standardized operating procedures

- Partner with Product, Marketing, Business Systems, and other stakeholders across the PCW Marketing, Operations, DDAT, and Strategy teams, to optimize technology platforms, improve automation, reporting, business intelligence, and resource management capabilities

- Lead, coach, and develop a high-performing operations organization

**Required Qualifications:**

- 15+ years of experience in business operations, marketing operations, strategy, ad-tech, consulting, portfolio and program management, or related fields

- 7+ years of experience leading and developing high-performing teams

- Demonstrated ability to develop and execute operational strategies aligned with annual business goals and long-term growth objectives

- Strong expertise designing and governing decision-making frameworks

- Experience establishing operating models, governance frameworks, executive reviews, performance reporting, and scalable business processes for organizations undergoing rapid growth, integration, or transformation

- Expertise automating and optimizing workflows using project portfolio management, work management, and collaboration platforms

- Strong knowledge of media, advertising, retail media, e-commerce, digital marketing, or technology environments

- Experience managing significant operating budgets and vendor portfolios

- Ability to partner effectively across Product, Sales, Marketing, Client Success, Strategy, and Business Systems teams to drive operational excellence

**Preferred Qualifications:**

- Proven track record leading cross-functional initiatives in complex, matrixed organizations

- Demonstrated success building operating models, governance frameworks, and scalable processes for high-growth businesses

- Ability to influence senior leaders and drive execution without direct authority

- Advanced proficiency with Microsoft Office, including Visio

- Lean, Six Sigma, Agile, or similar process improvement certifications

- Experience working with advertisers, agencies, marketing platforms, or advertising technology companies

- MBA or advanced business degree

- Experience in healthcare, retail, commerce media, retail media networks, or digital advertising ecosystems

**Education:**

- Bachelor’s degree Required

- Master’s degree Preferred

**Pay Range:**

$131,500.00 - $303,195.00

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- business operations
- marketing operations
- strategy
- ad-tech
- consulting
- portfolio and program management
- project portfolio management
- work management
- collaboration platforms
- media
- advertising
- retail media
- e-commerce
- digital marketing
- technology environments

### Nice to have
- cross-functional initiatives
- complex organizations
- operating models
- governance frameworks
- scalable processes
- high-growth businesses
- influencing senior leaders
- Microsoft Office
- Visio
- Lean
- Six Sigma
- Agile
- process improvement certifications
- advertisers
- agencies
- marketing platforms
- advertising technology companies
- MBA
- advanced business degree
- healthcare
- retail
- commerce media
- retail media networks
- digital advertising ecosystems

---

Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/NY---New-York/Executive-Director--Business-Operations---Strategy---CVS-Media-Exchange_R1054418?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)