# Graduate Trainee **Company**: Intl Wealth & Premier Banking **Location**: Kuala Lumpur, Federal Territory of Kuala Lumpur **Experience**: entry **Job type**: full-time **Category**: Finance **Industry**: Finance **Apply**: https://portal.careers.hsbc.com/careers/job/563774612588071?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_4e4adecd-85d ## Description Some careers open more doors than others. If you’re looking for a role that builds strong fundamentals in foreign-exchange products, transaction coordination, customer service, stakeholder management and business reporting, join HSBC and build a future rich with potential. This placement offers hands-on exposure to how an FX team operates end-to-end,supporting foreign-exchange transactions, client and stakeholder coordination, market and product reporting, operational controls and service delivery,while developing practical skills for a wide range of banking and financial-services careers. ## Key Responsibilities During the placement, the trainee will provide day-to-day support to the FX team, with appropriate supervision. Responsibilities will include: ### Foreign-exchange product and transaction support - Support the administration and coordination of foreign-exchange products and related client requests. - Assist with the processing and monitoring of routine FX transactions in accordance with approved procedures. - Review transaction instructions, trade details and supporting documentation for completeness and accuracy. - Support the coordination of spot, forward, swap and other FX-related activities, where applicable. - Monitor transaction status, settlement requirements and outstanding actions. - Liaise with relevant teams to ensure transactions are processed and completed on time. - Identify errors, exceptions, blockers or delays early and escalate them appropriately. - Maintain accurate records of FX transactions, client instructions and follow-up actions. ### Client and stakeholder coordination - Support responses to routine enquiries from clients, relationship managers, sales teams and internal stakeholders. - Coordinate information and documentation requests across Sales, Trading, Operations, Treasury, Product, Risk and Compliance teams. - Prepare clear updates on transaction status, settlement requirements, client instructions and outstanding items. - Maintain professional communication and ensure queries are tracked through to resolution. - Assist with preparing meeting notes, action logs, service updates and transaction summaries. - Support effective coordination between front-office, middle-office and back-office teams. ### FX reporting and management information - Maintain accurate FX trackers, transaction records, client-service logs and activity reports. - Produce weekly or monthly reports on transaction volumes, client activity, product usage, service requests and outstanding items. - Support basic analysis of FX activity, volumes and operational performance to identify trends and areas for improvement. - Help monitor key performance indicators, transaction-processing timelines and service-level requirements. - Highlight overdue actions, upcoming priorities, settlement issues and potential operational risks. - Help translate FX activity and service performance into clear updates for team and management review. - Assist with preparing dashboards, presentations and management information. ### Market and business support - Support the collection and organisation of relevant FX market, product and client information. - Assist with preparing summaries of market developments and their potential relevance to clients or the business. - Support the preparation of client, product and business updates under appropriate supervision. - Help organise information relating to currency pairs, product activity, client requirements and market trends. - Contribute to initiatives focused on improving client experience, product understanding and transaction efficiency. ### Process, governance and controls support - Coordinate documentation and approval requests in line with internal requirements. - Support checks on client, transaction and settlement information to help ensure completeness and accuracy. - Maintain organised records and audit trails for FX transactions, client requests and operational activities. - Follow applicable risk, compliance, anti-money laundering, data-handling and information-security requirements. - Support reconciliation, confirmation, settlement, control-checking and exception-monitoring activities where applicable. - Assist with monitoring unmatched, failed, amended or outstanding transactions. - Escalate questions, control concerns or exceptions to the appropriate FX, Operations, Risk, Compliance or control team. ### Process improvement and team support - Identify opportunities to improve FX transaction processes, reporting and stakeholder communication. - Support the documentation of procedures, recurring issues, lessons learned and best practices. - Assist with streamlining trackers, reporting templates and recurring team activities. - Participate in team meetings, training sessions and process-improvement initiatives. - Work collaboratively with colleagues across FX Sales, Trading, Operations, Treasury, Product, Risk, Compliance, relationship management and client-service functions. - Demonstrate accountability, attention to detail and a commitment to delivering reliable client service. ## Requirements - Candidate must be currently pursuing a Bachelor’s Degree in any discipline; CGPA of 3.0 or above, or at least second class upper. - Fluent in English, with excellent communication, interpersonal and presentation skills. - Ability to analyse data and information and interpret findings for business decisions. - Strong interest in foreign exchange, financial markets, treasury, banking products or transaction processing. - Strong attention to detail and the ability to follow structured processes accurately. - Resourceful, organised and able to manage multiple priorities. - Good planning, communication and problem-solving skills. - Comfortable working with numerical information and transaction-related data. - Ambitious, motivated and comfortable working in a fast-paced banking environment. - Energetic, enthusiastic and adaptable. - A collaborative team player with the potential to demonstrate leadership. - Computer literate, including the ability to use Microsoft Excel and PowerPoint, and able to work independently. - An interest in FX markets, treasury, sales, trading, operations, client servicing or financial products is advantageous. ## Key Learning Opportunities You’ll gain: - Practical understanding of how an FX team operates within a global bank. - Exposure to foreign-exchange products, transaction processing and client-service activities. - Experience coordinating work across Sales, Trading, Operations, Treasury, Product, Risk and Compliance teams. - Greater awareness of FX transaction lifecycles, confirmations, settlement and exception management. - Stronger business communication skills, including concise updates, professional correspondence and stakeholder engagement. - Hands-on experience in FX reporting, data handling and basic performance analysis. - Greater awareness of market risk, operational risk, controls and documentation standards. - Experience identifying transaction exceptions, resolving service issues and escalating matters appropriately. - Confidence managing multiple priorities in a fast-paced, multi-stakeholder environment. - A foundation for future careers in foreign exchange, treasury, markets, sales, trading, operations, client servicing, product management or broader banking functions. For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - Microsoft Excel - PowerPoint - English ### Nice to have - foreign exchange - financial markets - treasury - banking products - transaction processing - FX markets - sales - trading - operations - client servicing - financial products --- Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612588071?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)