# Food Manager

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Birmingham, West Midlands
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: From £32,700
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400090414?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

As a Food Manager at Sainsbury's Supermarkets Ltd in Birmingham, West Midlands, you will play a crucial role in leading the food hall team to deliver exceptional customer experiences and drive business results.

The salary for this position ranges from £32,700, dependent on experience, store size, complexity, and location.

**Key Responsibilities:**

- Coach and model high standards and efficiency across the food hall

- Manage compliance with processes while maintaining a passion for great shopkeeping and customer service

- Ensure customers get the food they want when shopping with Sainsbury's

- Manage performance and capability, conduct disciplinaries, and ensure accurate scheduling and pay

- Assume overall responsibility for running the store at times, providing direction and support to colleagues

**Requirements:**

- Previous line management experience in a fast-paced operational environment

- Track record of delivering exceptional customer experiences and coaching others

- Experience leading teams in a dynamic customer-facing environment

- Ability to manage disciplinaries, performance issues, and employee relations

- Proven success in delivering against KPIs such as sales, stock availability, customer satisfaction, and colleague engagement

**Benefits:**

- 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on Fridays and Saturdays

- Annual bonus scheme based on company and individual performance

- Free food and hot drinks provided in stores

- Generous holiday entitlement, maternity and paternity leave

- Pension matching 4-7.5% of contributions

- Sainsbury's share scheme

- Wellbeing support, including emotional support, counselling, legal and financial advice

- Colleague networks and Cycle to Work scheme

**Working Environment:** Sainsbury's Supermarkets Ltd is committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome.

## Skills

### Required
- customer service
- team management
- compliance management
- performance management

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