# Lead Technology Leadership Professional

**Company**: Humana Inc.
**Location**: Louisville, KY, KY
**Experience**: senior
**Job type**: full-time
**Salary**: $117,600 - $161,700 per year
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Louisville-KY/Lead-Technology-Leadership-Professional_R-435369-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/lead-technology-leadership-professional-4e049260-4d2/

## Description

The Lead Technology Leadership Professional provides strategic leadership and deep technical expertise to drive application reliability, observability, and operational excellence across enterprise-scale platforms.

This role partners closely with engineering, architecture, infrastructure, and business teams to ensure solutions are reliable, scalable, secure, and aligned with business objectives.

**Key Responsibilities**

- Provide strategic and technical leadership for enterprise applications and technology operations, ensuring reliability, scalability, and operational excellence.

- Lead product validation, qualification, and production readiness activities to ensure compliance, quality, and operational requirements are met before release.

- Partner with engineering, infrastructure, cloud, security, manufacturing, quality, and business stakeholders to deliver technology solutions aligned with organizational objectives.

- Serve as a senior technical advisor, driving resolution of complex production, application, and operational challenges.

- Establish and promote best practices for Application Reliability & Operations Engineering, including observability, incident management, problem management, resiliency, and continuous improvement.

- Lead the design, implementation, and optimization of monitoring and observability solutions using Splunk and related technologies.

- Drive automation initiatives leveraging Python, PowerShell, Bash, APIs, AI, and Generative AI to improve operational efficiency, troubleshooting, and engineering productivity.

- Evaluate emerging technologies and develop recommendations that balance technical requirements, business priorities, risk, and long-term strategy.

- Improve application performance, availability, disaster recovery readiness, capacity planning, and operational resilience across cloud and on-premises environments.

- Collaborate with cybersecurity, risk, governance, and data privacy teams to ensure compliance with organizational and regulatory standards.

- Analyze operational metrics, system performance, and telemetry data to identify trends, risks, and opportunities for optimization.

- Influence technical direction and architectural decisions across multiple teams and technology domains.

- Mentor and guide engineering teams in adopting modern operational practices, observability standards, and automation capabilities.

- Communicate technical strategies, risks, and recommendations effectively to senior leadership and non-technical stakeholders.

- Lead continuous improvement initiatives that drive measurable business outcomes, service reliability, and operational efficiency.

**Required Qualifications**

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and experience.

- 10+ years of experience supporting, engineering, or leading enterprise-scale applications, platforms, or technology operations.

- 5+ years of experience leading large-scale technology initiatives, reliability engineering programs, observability functions, or operational excellence initiatives across multiple teams and stakeholders.

- Strong understanding of Application Reliability & Operations Engineering, including application availability, resiliency, observability, operational readiness, incident management, problem management, automation, and continuous improvement.

- Hands-on experience with Enterprise Observability platforms, including 5+ years of experience with Splunk, covering architecture, data ingestion, indexing, SPL, dashboards, alerting, administration, and troubleshooting.

- Experience working across application, infrastructure, cloud, and production technology environments.

- 3+ years of experience with automation and scripting technologies such as Python, PowerShell, Bash, APIs, or comparable tools.

- Experience with modern observability technologies such as Splunk, OpenTelemetry, APM, cloud monitoring, and telemetry platforms.

- Working knowledge of Artificial Intelligence (AI), Generative AI, and intelligent automation, including practical application in technology operations, incident management, and engineering productivity.

- Demonstrated ability to identify and implement AI and automation opportunities that improve operational efficiency, troubleshooting, support, and decision-making.

- Strong understanding of cybersecurity, data privacy, AI governance, risk management, and responsible technology practices.

- Proven ability to influence technical strategy and lead cross-functional collaboration across engineering, architecture, infrastructure, operations, and business teams.

- Excellent communication skills with the ability to translate complex technical concepts into actionable business recommendations for both technical and executive audiences.

- Experience with public cloud platforms, Kubernetes, containers, CI/CD pipelines, infrastructure automation, APIs, and modern application architectures.

**Benefits**

- Medical, dental, and vision benefits

- 401(k) retirement savings plan

- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)

- Short-term and long-term disability

- Life insurance

**Pay Range**

$117,600 - $161,700 per year

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## Skills

### Required
- Splunk
- Python
- PowerShell
- Bash
- APIs
- AI
- Generative AI
- Kubernetes
- containers
- CI/CD pipelines
- infrastructure automation
- modern application architectures

### Nice to have
- Master's degree in Computer Science, Engineering, Artificial Intelligence, Information Technology, or related discipline
- Experience leading enterprise observability, SRE, platform engineering, reliability engineering, or technology operations teams

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Louisville-KY/Lead-Technology-Leadership-Professional_R-435369-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
