# Fulfillment Operations Team Leader **Company**: Target **Location**: Azusa, CA **Work arrangement**: onsite **Job type**: full-time **Salary**: $24.75 - $26.75 per hour **Category**: Retail **Industry**: Retail **Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/809-N-Azusa-Ave-Azusa-CA-91702-2510/Fulfillment-Operations-Team-Leader_R0000476074?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_4de98e34-dfe ## Description We are seeking a Fulfillment Operations Team Leader to join our team at Target. As a Fulfillment Operations Team Leader, you will play a critical role in ensuring that our guests receive an exceptional shopping experience. The starting pay range for this position is $24.75 - $26.75 per hour, with a full pay range of $24.75 - $42.05 per hour. As a Fulfillment Operations Team Leader, your responsibilities will include: - Consistently delivering guest experience commitments to create an Easy, Inspiring and Friendly guest experience - Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations - Actively observing and providing feedback, holding team members accountable while recognising great guest experience moments - Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviours and execution - Demonstrating a service culture that prioritises the guest service experience - Leading your team and driving fulfilment goals, understanding your role in supporting sales growth and how your departments and team contribute to and impact total store profitability - Utilising your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery, freshness, and service standards - Reviewing all fulfilment reporting to identify gaps and developing a plan to resolve - Creating daily plans for your team - Being an expert of operations, accuracy, process, and efficiency - Enabling efficient delivery to our guests by leading pickup and ship from store workload - Evaluating and recommending candidates for open positions and developing a guest-centric team - Establishing clear goals around quality, accuracy, and timeliness and holding team members accountable to expectations - Ensuring the team is following food safety guidelines and selecting fresh food items for guests - Ensuring supplies are ordered timely and stocked - Following all safe and secure training and processes as a key carrier - Occasionally assuming store-level leadership on duty (LOD) responsibilities - Demonstrating inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences - Demonstrating a culture of ethical conduct, safety, and compliance - Leading and demonstrating a safety culture through modelling and recognising safe behaviours - Supporting merchandise protection strategies across the total store - Leading and demonstrating a culture of executing all best practices as outlined with team onboarding and learning - Addressing all store emergency and compliance needs - Supporting guest services such as back-up cashier, order pick up (OPU), and Drive up (DU) To be successful in this role, you will need: - A high school diploma or equivalent - To be at least 18 years of age or older - Previous retail experience preferred, but not required - Leadership skills and ability to hold others accountable - Ability to learn and adapt to current technology needs - Ability to work independently and as part of a team - Ability to manage workload and prioritise tasks independently - A welcoming and helpful attitude towards all guests and other team members - Effective communication skills Target offers a range of benefits, including comprehensive health benefits, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. ## Skills ### Required - Leadership - Communication - Time Management - Teamwork - Adaptability - Problem-Solving - Attention to Detail - Physical Ability to Lift up to 44 Pounds ### Nice to have - Previous retail experience - Experience with technology and software applications --- Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/809-N-Azusa-Ave-Azusa-CA-91702-2510/Fulfillment-Operations-Team-Leader_R0000476074?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)