# Network Operations Intern

**Company**: Electronic Arts
**Location**: Hyderabad, Telangana
**Work arrangement**: hybrid
**Job type**: internship
**Category**: IT
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/en_US/careers/JobDetail/Network-Operations-Intern/215935?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4da5cd91-cb6

## Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world.

We are seeking a motivated Network Operations Intern to support our Network Operations team in maintaining the stability, availability, and performance of enterprise network services. This internship is designed to provide hands-on exposure to network monitoring, incident support, troubleshooting, reporting, and operational processes in a real-world environment.

Responsibilities:

- Support incident triage by gathering information, reviewing alerts, and documenting impact

- Help track and update tickets related to network incidents, service requests, and operational tasks

- Assist with basic troubleshooting of connectivity and performance issues under guidance from experienced engineers

- Support planned maintenance activities through pre-checks, post-checks, and validation tasks

- Update network documentation, topology diagrams, inventory records, and operational reports/procedures

- Participate in team meetings, operational reviews, and knowledge-sharing sessions

- Shadow team members to learn network operations tools, workflows, and best practices.

Requirements:

- Adaptable and open to learning

- Collaborative and team-oriented

- Curious and self-motivated

- Customer-focused and service-minded

- Organized and detail-oriented

- Logical and thoughtful problem solver

- Passionate about technology and networking

Benefits: We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more.

## Skills

### Required
- network monitoring
- incident support
- troubleshooting
- reporting
- operational processes
- network operations tools

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/en_US/careers/JobDetail/Network-Operations-Intern/215935?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)