# Workday Service Reliability Engineer (SRE)

**Company**: London Stock Exchange Group (LSEG)
**Location**: IND-BLR-Divyasree Technopolis
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/IND-BLR-Divyasree-Technopolis/Workday-Analyst--People-Operations-Engineering_R0122877?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4d2d4f1d-616

## Description

We are seeking a highly skilled and experienced Workday Service Reliability Engineer (SRE) to join our People Engineering team. This role will partner closely with People Operations, People Engineering, and external vendors to ensure the reliability, scalability, performance, and operational excellence of our Workday platform.

The successful candidate will serve as a technical expert responsible for driving service reliability, operational monitoring, incident management, mass data management, automation, and continuous improvement across the Workday ecosystem. This role combines strong Workday functional and technical expertise with a focus on reducing operational risk, maintaining data integrity, and delivering a seamless user experience.

**Service Reliability & Operations**

- Establish and maintain operational standards, service health monitoring, and support frameworks.

- Drive proactive identification and resolution of system issues before they impact business operations.

- Analyze recurring incidents and implement sustainable fixes to improve platform stability.

**Incident & Problem Management**

- Lead investigation and resolution of complex production issues across Workday modules and integrations.

- Perform root cause analysis for major incidents and drive corrective and preventive actions.

- Partner with Workday, vendors, and internal stakeholders to resolve critical service interruptions. Continuously improve incident response processes and operational readiness.

**Mass Data Management & Data Operations**

- Partner, Collaborate to effectively plan, manages the large-scale data management activities, including worker data updates, organizational changes, restructures, acquisitions, and data remediation initiatives.

- Design and implement mass data loads and updates using Workday EIBs and other approved data management tools.

- Ensure data accuracy, integrity, and compliance through validation, reconciliation, and audit controls.

- Partner with business collaborators to plan and implement high-volume data changes with minimal operational impact.

- Find opportunities to streamline and automate recurring data administration activities.

**Governance & Compliance:**

- Ensure data integrity, security, and compliance with internal policies and external regulations.

- Maintain documentation for system configurations, integrations, and processes.

**Testing & Release Management**

- Partner, Collaborate in managing the testing workstream for Workday releases, enhancements, and configuration changes.

- Coordinate end-to-end testing activities with business and technical collaborators.

- Ensure changes are thoroughly validated prior to deployment.

- Support change management processes to minimize operational risk.

**Essential Skills & Experience**

- Bachelor’s degree in computer science, Information Systems, or related field.

- 5+ years of hands-on experience with Workday, Experience must be in Workday HCM/Security with solid understanding of advanced security setup, solutions, authentication via SSO, Oauth etc,

- Solid understanding of Workday business processes.

- Understanding of Workday integrations and reporting.

- Experience with Workday releases and change management processes.

- Ability to handle own projects through all stages.

**Desirable Skills**

- Workday certifications in one or more modules.

- Familiarity with Agile methodologies and tools like Asana or ServiceNow.

**Soft Skills**

- Proactive, diligent, and highly organised.

- Strong analytical and problem-solving skills.

- Superb communication and stake holder management.

- Collaborative approach with a passion for continuous improvement, innovation, and quality user experience.

- Comfortable working in a fast-paced, global environment.

**Benefits**

- Competitive salary and benefits package.

- Opportunity to work with innovative HR technology.

- Collaborative and inclusive.

- Career growth and professional development support.

## Skills

### Required
- Workday
- Workday HCM
- Workday Security
- SSO
- Oauth
- Agile methodologies
- Asana
- ServiceNow

### Nice to have
- Workday certifications

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Source: [Apply at lseg.wd3.myworkdayjobs.com](https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/IND-BLR-Divyasree-Technopolis/Workday-Analyst--People-Operations-Engineering_R0122877?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)