# CCSS Representative Inbound

**Company**: International Wealth & Premier Banking
**Location**: Ho Chi Minh
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612051838?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4d0c9313-558

## Description

Join HSBC's International Wealth and Premier Banking team as a CCSS Representative Inbound. You'll handle customer contacts, provide excellent service, and resolve issues promptly.

Key responsibilities:

- Handle customer contacts in a polite and friendly manner

- Deliver on promises and meet customer expectations

- Offer value-added products and services based on customer needs analysis

- Provide excellent customer service and generate customer loyalty

- Maintain HSBC internal control standards and comply with Group compliance and Operational Risk requirements

Requirements:

- High school diploma or equivalent

- Proficient language skills

- Flexible working schedule

- Customer-centric and team-oriented mindset

- Ability to work in a fast-paced environment

- Proficiency with personal computers and basic software packages

- Excellent communication skills

## Skills

### Required
- customer service
- communication
- teamwork
- time management
- basic computer skills

---

Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612051838?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)