Join HSBC's International Wealth and Premier Banking team as a CCSS Representative Inbound. You'll handle customer contacts, provide excellent service, and resolve issues promptly. Key responsibilities: Handle customer contacts in a polite and friendly manner Deliver on promises and meet customer expectations Offer value-added products and services based on customer needs analysis Provide excellent customer service and generate customer loyalty Maintain HSBC internal control standards and comply with Group compliance and Operational Risk requirements Requirements: High school diploma or equivalent Proficient language skills Flexible working schedule Customer-centric and team-oriented mindset Ability to work in a fast-paced environment Proficiency with personal computers and basic software packages Excellent communication skills