# Ocean Planning Associate

**Company**: Flexport
**Location**: Phnom Penh, Cambodia
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8140695?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4ce0dd11-7af

## Description

## Job Overview

As an Ocean Planning Associate at Flexport, you will be crucial in achieving the company's growth goals by supporting new business, current operations, and future ocean services development.

## Responsibilities

- Execute end-to-end planning and booking of ocean freight shipments within a regional network, including origin intermodal movements.

- Serve as the primary escalation point for issue resolution and process improvement internally and externally for specific trade lanes or carriers.

- Coordinate daily operations with various teams such as Account Management, Ocean Execution, Allocation and Procurement, ROM, and Ocean Carriers.

- Maintain accurate FMT data, including allocation, sailing schedules, cut-off dates, etc.

- Handle pre-bookings, support trial shipments, and manage rollover lists as necessary.

- Develop best practices, enhance functions, conduct automation studies, and provide feedback to tech/engineering teams.

- Analyze data on utilization and forecasts versus allocation.

- Resolve exceptions and escalations in a timely manner based on agreed SLAs.

- Foster local carrier relationships, including attending carrier meetings and collecting market intelligence.

- Collaborate with Ocean Procurement and Allocation & Yield on allocation planning and escalation handling.

- Prepare forecasts and request soft allocations to secure space for clients.

- Optimize net revenue steering and deadfreight performance management.

- Monitor performance on OTE and other relevant metrics.

- Continuously improve processes.

- Undertake additional projects and duties as assigned.

## Requirements

- Bachelor's degree in logistics, supply chain, business, or related fields.

- At least 5 years of experience in ocean operations or related roles in freight forwarding/logistics.

- Strong written and spoken English skills; proficiency in Chinese is a plus.

- Detail-oriented with a structured approach and eagerness to learn about global supply chain operations.

- Customer-focused mindset with the ability to provide first-class customer service.

## Skills

### Required
- logistics
- supply chain management
- ocean freight operations
- communication skills
- data analysis

### Nice to have
- Chinese language skills

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8140695?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)