# ServiceNow Developer SME

**Company**: GDIT
**Location**: Any Location / Remote
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $157,250 - $212,750
**Category**: Engineering
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/ServiceNow-Developer-SME_RQ231819-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/servicenow-developer-sme-4cc5ef96-100/

## Description

Transform technology into opportunity as a ServiceNow Developer SME at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.

You will play a crucial role in architecting, building, and customizing scalable, secure, and resilient ServiceNow solutions, custom scoped applications, and workflow automations using key modules such as ITSM, ITOM, CMDB, HRSD, CSM, and/or SecOps.

Responsibilities:

- Architect, build, and customize ServiceNow solutions, custom scoped applications, and workflow automations

- Create and review complex JavaScript, Glide API logic, Business Rules, Client Scripts, Script Includes, and Flow Designer workflows

- Build and maintain data exchanges connecting ServiceNow to other systems using REST APIs, SOAP Web Services, MID Servers, and IntegrationHub

- Customize user interfaces, forms, and workflows to align with business needs

- Establish development standards, perform architecture and code reviews, approve critical changes, and mentor team members

- Lead platform patching, major version upgrades, testing, and deployment pipelines

- Oversee and guide the performance of administrative tasks

- Supervise and promote end-user support and troubleshooting

- Translate business and mission requirements into functional technical specifications

- Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products

- Participate in IT-related technical processes reviews, postmortems, and continual process improvement

- Maintain current ServiceNow and industry certifications

Requirements:

- 10+ years of related experience

- Deep, proven expertise in developing and customizing ServiceNow applications and modules, especially ITSM

- Expert-level proficiency with integration methods like SOAP, REST, IntegrationHub, MID Server, and web services

- Expert scripting skill with at least one language – preferably JavaScript

- Deep understanding of ServiceNow's data management tools

- Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions

- Superb analytical, problem-solving, and debugging skills

- Keen understanding of the Agile software testing process and lifecycle

- Demonstrated ability to identify, understand, document, and create functionality aligning with customer value streams

- Proven ability to communicate as a high-level technical authority

- Effective organizational and time management skills

- Ability to identify and learn new technologies quickly

- Good communication skills for managing customer interactions and negotiating with both technical and non-technical stakeholders

Benefits:

- Comprehensive benefits and wellness packages

- 401K with company match

- Competitive pay and paid time off

- Full-flex work week to own your priorities at work and at home

- Award-winning culture of innovation and a military-friendly workplace

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- ServiceNow
- JavaScript
- REST APIs
- SOAP Web Services
- IntegrationHub
- MID Server
- ITSM
- ITOM
- CMDB
- HRSD
- CSM
- SecOps

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/ServiceNow-Developer-SME_RQ231819-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)