# RECEPCIONISTA

**Company**: Accor
**Location**: Rio de Janeiro, RJ
**Experience**: senior
**Job type**: contract
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000149954809-recepcionista?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/recepcionista-4ca3221c-82d/

## Description

The Grand Mercure Rio de Janeiro Copacabana, part of the Accor Hotels group, is located opposite Copacabana beach, close to Ipanema and Leblon beaches.

As a Receptionist, you will ensure the quality of the guest experience, before, during, and after their stay, contributing to their loyalty.

Key responsibilities include:

- Checking and printing billing vouchers

- Reviewing the previous shift's log to verify pending tasks

- Establishing a warm, elegant, and personalized relationship with guests

- Ensuring guest satisfaction through continuous improvement actions based on their experiences

- Complying with the hotel's internal regulations, policies, and departmental procedures

- Greeting guests cordially, making eye contact, and addressing them by name

The ideal candidate will have:

- Specific knowledge related to the role

- Fluent English

- Knowledge of the Opera system is a plus

Benefits include:

- Transportation voucher

- Dental plan

- Meal at the workplace

- Medical plan

- Group life insurance

- Pharmacy reimbursement

- TotalPass

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## Skills

### Required
- English
- Opera system

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000149954809-recepcionista?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)