# Claims Handler

**Company**: Davies
**Location**: Stoke-on-Trent, Staffordshire
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/63a78c87-6a7d-442f-a59e-42e20e501793?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4c9ca053-081

## Description

This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. As a great communicator, you’ll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.

Davies is seeking a Claims Handler to join our successful Property team in our Stoke office.

## Key Responsibilities

- Liaising with customers, insurers, suppliers, and colleagues nationwide

- Analysing policies to determine claim coverage and devise efficient claims processing strategies

- Keeping policyholders informed about claim progress through well-crafted correspondence

- Setting up new claims, appoint contractors, and update internal systems

- Issuing payments and arrange settlements as needed

- Ensuring compliance with contractual and regulatory requirements

- Contributing to team success and driving business growth

## Skills, Knowledge & Expertise

- Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes.

- Attention to Detail: Excellence lies in the little things.

- Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.

- Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills.

- Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.

## Benefits

Career & Purpose

- Davies Innovation Lab

- Leadership training programme

- Funding for professional qualifications

- Thrive at Davies; learning opportunities

Environmental & Social

- The Davies Foundation

- Local charity funding

- Pennies To Heaven

- Employee Resource Groups

- Employee volunteering programme

Financial Health

- Pension, 5% employee and 5% employer contribution

- My Choices at Davies provides; High Street discounts and Financial wellbeing hub

- Life assurance: x4

- Refer a Friend

- Cycle to Work Scheme

- Lease car salary sacrifice

- Davies Incentive Plan

- Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

- Wellbeing centre; move, munch, money & mind focus

- Discounts with 100's of UK retailers

- EAP; 24/7 confidential helpline

- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years

- Flexible working

- Dress for your day

- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

## Skills

### Required
- Fast-Paced Environments
- Attention to Detail
- Proactive Attitude
- Numeracy
- Literacy
- IT
- Adaptability

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/63a78c87-6a7d-442f-a59e-42e20e501793?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)