# People Operations & Workplace Experience Specialist, France

**Company**: Airwallex
**Location**: Paris
**Work arrangement**: hybrid
**Job type**: Full time
**Category**: Human Resources
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/airwallex/c35a5f85-f497-4285-8056-d4a74d9b82af?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4c8d904e-b57

## Description

## About the Role

We are looking for a People Operations & Workplace Experience Specialist to join our team in Paris. This role sits at the intersection of People Operations and Workplace Experience for our Paris/Berlin/Barcelona office. You will act as a critical "boots on the ground" partner, ensuring core HR operations for the EMEA team run smoothly while helping build a strong, engaging in-office culture during a period of rapid growth for EMEA.

## Responsibilities

- Own onboarding and offboarding end-to-end, ensuring a seamless employee experience

- Serve as the primary POC for HR inquiries; manage ticketing system with timely, high-quality responses

- Maintain accurate HRIS and payroll data (incl. EOR), run audits, and manage data changes

- Support payroll processes, including commissions and bonuses by auditing inputs and resolving discrepancies

- Administer benefits programs and support ongoing rollout; ensure compliance with the relevant regulations for the markets that you are supporting

- Oversee day-to-day office operations (supplies, vendors, access, equipment, general upkeep)

- Act as a front-of-house presence: greet visitors, manage deliveries, coordinate with building management

- Support and execute employee engagement initiatives (events, monthly celebrations, quarterly offsites)

- Help build and scale a strong in-office culture as the office grows

- Identify inefficiencies in manual workflows and drive process documentation, improvements, automation and AI

- Gather employee feedback (surveys, onboarding check-ins, day-to-day interactions) and translate it into action

## Requirements

- Foundational Generalist experience in People Operations / HR in a high-growth, fast-paced environment

- Passion for culture and team building, with excitement to be a culture champion in a growing organization

- Strong working knowledge of local HR practices, particularly benefits and compliance

- Hands-on, detail-oriented operator who is comfortable owning admin-heavy workflows

- Experience supporting payroll processes (incl. variable comp like commissions/bonuses)

- Fluency in English and French language

- Confident managing ambiguity and building processes from scratch

## Preferred Skills

- Proficiency with a startup tech stack – Slack, Zoom, Lattice, Atlassian (Jira/Confluence), Google suite

- Familiarity with various HRIS, EOR, or payroll platforms (BambooHR, Deel, etc.)

- Exposure to workplace experience/office operations in a hybrid environment

## Skills

### Required
- HR operations
- Payroll
- Benefits administration
- Office management
- Employee engagement
- Process improvement
- Automation
- Employee feedback analysis
- French
- English

### Nice to have
- Slack
- Zoom
- Lattice
- Atlassian
- Google suite
- HRIS
- EOR
- Payroll platforms
- Workplace experience
- Office operations

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/airwallex/c35a5f85-f497-4285-8056-d4a74d9b82af?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)